avid hotel Roseville - Minneapolis North, an IHG Hotel

We had a very rough start to our trip, found Avid after we previously booked a trash hotel not knowing how bad it was. Avid was beyond better than what we expected when we rebooked and staff took care of us like we were their own family. Joseph at the front desk was very kind and helped us get the best room possible and made our stay great. The showers there made me feel more clean afterwards than my own home does, and I’m a clean freak at times! This was amazing! We will stay here again and again!!!!!!!

“Worst hotel experience ever!” proclaimed my well-traveled teenage kids at multiple points during our one-night stay at this hotel. A sign in the lobby proudly announces “no one’s done it like this before” and they’re absolutely right. We checked in and were given keys to an occupied room. Amazing… never experienced that anywhere I’ve stayed in 40 countries around the world. Four stars to the super helpful and apologetic front desk guy who after several attempts with the computer system was able to get us a room that didn’t already have someone in it. Unfortunately that room had barely enough space to turn around in, broken light switches (lights stayed on all night) and an air conditioning unit that belched superheated air when the wall thermostat was set to 66 degrees and even when set to “off.” We briefly considered using the hotel-provided steam iron to cool the room (since things seemed to the opposite of what they were supposed to do) but it didn’t work either. By the time we checked out the room had heated to a balmy 82 degrees according to the thermostat. Meanwhile the hallway was 65 degrees. We’d have slept with the door open if it were physically possible. Couldn’t call the front desk because the phone didn’t work. When I mentioned to the new front desk attendant that “nothing in the room worked” I received only a blank stare. The included breakfast is what appeared to be roadkill re-branded as Jimmy Dean breakfast sandwiches and microwaved to death.

The building was clean and smelled pleasant throughout. Our room was clean and comfortable, kids loved the stay. We did wish there was a microwave in the room instead of having to go down 3 floors to the lobby to heat up food but not that big of a deal. Parking was easy and the hotel is in a good part of town. Definitely convenient to the arena we were going to without being in the city itself. Would definitely stay here again!

The hotel was nice and clean, nice decor. However the bed i slept on not so good. After the first night sleep my lower back was sore. After the second night sleep, I could hardly walk and my back felt awful. I believe it is just too soft with no support. My family members back was sore too and he was in a different room.

This is the most dog friendly hotel I have ever been at. They placed us close to the elevator which made it easy to take her in and out. They have a lounge area in the lobby we were able to sit comfortably as a family and a lot of tables to eat meals. The beds and rooms were neat and clean. My parents are elderly and were able to use the walk in shower. The hotel is close to freeway access which was nice too. We had two issues with the room that we told the manager on check out 1 the battery in the thermostat was dead and 2 the door to the bathroom didn’t lock. Neither were a big deal to make the stay uncomfortable. We will definitely book here again. The price was reasonable and we were able to be in between and close to both our girls

The property was very clean. The staff we encountered were all nice. Our family took advantage of the to go breakfast and we were satisfied.

This hotel fit our needs--close to family in the area--clean, comfortable and friendly service. Will stay here again when in the area.

The staff is always great! This hotel works well for us because it is pet friendly and close to our kids.