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Susan
23 May 2024 - 26 May 2024
reviewed on expedia
3 out of 5 stars
This was our first visit to Rutgers. The staff were friendly and welcoming. The room was really outdated and not what I expected for the price. At around $175 a night it was way over priced. The beds were clean and the set up was nice. The bathroom was tiny and in poor condition. Vents were full of spider webs and wallpaper was peeling off the walls. There were large black ants and spiders in and around the bathroom area. The room spelled moldy but staff said that was just the property and it will be better when they rebuild next year. There are entry doors all around the main property that aren't locked so that felt unsafe at times. The pool was fun and the location was great. We loved all the little shops on the property and they have a lot of family activities and are right on the lake. Overall we had a good trip and would stay again, maybe once they rebuild.
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Kevin
20 Oct 2023 - 23 Oct 2023
reviewed on hcom
1 out of 5 stars
We walked into a cabin that had spiders all over and a tub that had mold. We cleaned it the best we could and bought bug spray. We decided to clean it on our own since we heard when we were checking in the staffing was low. We had family staying in the lodge and did not want to ruin their stay because of our issues. We ended up leaving a day early since the spiders re-appeared. Discussed this with the front desk upon checking out. They gave me the general managers card to try to get a one day refund. I texted him, no response. I called him a few days later and he had every excuse of why the cabins were in that condition.
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MIRANDA
1 Sept 2023 - 4 Sept 2023
reviewed on expedia
4 out of 5 stars
We stayed over the labor day weekend in an upstairs golfcourse unit. I had read some mixed reviews, however I thought the unit was overall pretty good. It was clean, and there was a balcony. We called the front desk for extra in room amenities and they were brought to our room without any issues. We loved hanging out by the beach as it was a hot weekend. Lots of activities. The resort did a great job with the entertainment. They had a beach party and my kids had a lot of fun playing on the beach listening to the floating DJ. We had good service at the onsite dining options. The food was really good also. It was on the spendy side but overall it's comparable to most places anymore. Overall we really enjoyed our stay and we probably will stay again.
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Shawna
31 Aug 2023 - 4 Sept 2023
reviewed on hcom
5 out of 5 stars
Beautiful view from our screen porch, quiet and secluded even though the resort was full. Spacious, clean room and the staff were helpful and welcoming. Fun kids and family activities, live music and great food.
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Daniel
10 Aug 2023 - 13 Aug 2023
reviewed on expedia
5 out of 5 stars
I came to Ruttger's for a quick 3 night family getaway with my wife and 14y/o son. Stayed in one of the Villa's which was very clean and modern. Had a view of the lake off the upstairs deck which was great! The grounds were all well kept up with plenty of walking paths. There is a ton to do here with activities here for all ages from pickleball to bingo, live music, boutique shopping and more! Indoor and outdoor pools were both great and go past 8 feet. The swimming beach was well kept and there are tons of large floaties in the lake to climb on. The marina has a large number of vehicles to rent, some free and some with a fee. Free pontoon rides are offered in the mornings and evenings for guests. We did a Friday night cruise and our driver was great. He and all of the staff here are very friendly and helpful. The food was also amazing. Ruby's Dining offered a seafood boil one night and prime rib the next. All very tasty. There's a coffee and ice-cream shop that we frequented quite often. The on site bar also has good food offerings with a massive outdoor deck, though I wish they served food past 9pm. That's my only complaint from our time there - a limited menu should be served until 11. Our request to order a pizza was denied at 8:58. Other than that, I highly recommend this place!
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Jennifer
11 Jul 2023 - 14 Jul 2023
reviewed on expedia
2 out of 5 stars
We went down to an event on the beach I think it was aqua adventure and they were helping other little kids they did not include ours. The floats in the water are way too far out and hard to get on them. Our pull out bed was obviously never cleaned as there was chips all over it and dirt. Our fridge in our room didn’t work the best. We checked out a day early before 11 and was not given a refund for the next day.
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Stephanie
26 May 2023 - 29 May 2023
reviewed on hcom
5 out of 5 stars
We really enjoyed staying at Rutger's Bay. The staff were all incredibly friendly, and there were a lot of great activities to enjoy. We also loved the views and the relaxed vibe. My kids are asking if we can go back next year.
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Melissa
31 Jul 2022 - 5 Aug 2022
reviewed on orbitz
5 out of 5 stars
Ruttgers is an amazing family resort. It's one of our favorite vacation spots.
A
11 Aug 2023 - 13 Aug 2023
reviewed on hcom
4 out of 5 stars
You need other breakfast options. $25 is expensive - $15 for a kid who has a donut and bacon! The little coffee shop ran out of pastries and yogurt by nine.
Our lodge room was fine but felt damp and outdated.
A
5 Aug 2022 - 6 Aug 2022
reviewed on hcom
4 out of 5 stars
We stayed for 2 days with our 2 children. The best parts of the experience were: the food was surprisingly homemade and delicious all the way around - from the plentiful breakfast buffet to the salads and burgers in the restaurant. Also the service and staff were excellent! We enjoyed the design of the resort with shops, cafe, and boutique in small separate buildings - it was very charming.
The negatives were that the resort is not being maintained as well as it should be - not only does it feel dated, but it is falling into disrepair. Our daughter scraped her foot pretty badly in four different places from the scratchy floor/concrete of the pool, which was chipping away.
The main door to our building (which we shared with our downstairs neighbors) would not open with our key, and even the maintenance person could not get it to open. So, the solution was to leave the door unlocked and propped open for the entirety of our stay there. It felt insecure.
Other details like peeling wallpaper in our room, a towel bar that kept falling off the wall, and old carpeting were calling for a refurbishing. It felt like it hadn't been redone since the 90's.
Finally, we had to cross a highway on foot to walk the short way to the main lodge. There was no sidewalk for pedestrians and it would have been great if there were a pedestrian bridge over the highway. With kids, it didn't feel safe, so we drove the short distance from our room to the main lodge many times.