Holiday Inn Express Hotel & Suites Brainerd-Baxter, an IHG Hotel

Overall had an amazing stay there. My kids loved the waterpark . We had a small issue but the manager and staff corrected it upon leaving so therefore I gave 5 stars all around. Will go back for sure

I liked all that you could do there. But there were a lot of kids running around going crazy and doing things they shouldn’t

Other than the plethora of children running up And down the hallways it was a fantastic stay! Very clean! Breakfast was great every morning!

Door does not latch closed. Attached door wasn't locked, two young kids walked into our room. Damaged furniture, hole in carpet.

Staff in the swimming area were not really observant most of the time when it wasn't as busy. Only two slides, but the kids still had a lot of fun. Lots of options for smaller kids.

Had a great time at the water park. The bar/food area within the park had limited hours. The hotel itself needed a 2nd elevator. There was constant traffic at it and it was pretty slow. Breakfast had decent selection. The breakfast area needs to be bigger as it is over run with people. Hockey families were staying there at the same time and were running around the halls and leaving garbage around. Otherwise it was a a decent stay. Lots of food options nearby.

The water park nice overall. The lazertag and arcade were fun. The staff is nice and helpful. The breakfast was welll stocked. The hotel is clean, but a bit run down. Also, the walls/floors are not sound proofed in the rooms. I could hear kids running/jumping around above us often and the TVs at night. Also, you could hear conversations in the other rooms. The main beds were comfortable, but our pull out bed was broken and had not been cleaned. The area around the hotel seemed safe.

Property is dated, but the kids enjoyed the Waterpark

Rooms were very nice. The water slides were fantastic. Very nice place for kids

No matter where we travel in the U.S., this hotel chain is very even keel with its standards across all the Holiday inns we have stayed at. It’s a budget hotel that is family friendly, clean, and dependable for a decent stay. We appreciate the free breakfast, although it can be subpar in the quality. The beds are comfortable enough, with multiple pillows to choose from, hopefully finding one that isn’t horrible. This last one we went to had a small water park, which was nice. The water temperature was good and not too cold. The adult hot tub was nice, hot, and large. A big plus was the ventilation, inside pool areas can be very overwhelming with the chlorine smell, but this one was not and we did not need to step out for fresh air as we usually do.