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Holiday Inn Express Hotel & Suites Niles, an IHG Hotel

2 1/2 star hotel
8.8/10 Excellent
(604 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Niles offers a clean and comfortable stay for families. While the pool may be subject to occasional closure for maintenance, guests consistently praise the friendly and helpful staff, especially those working in the breakfast area where children receive a special treat. The suites are spacious enough to accommodate families of four, with pull-out couches and queen beds available. The hotel's convenient location is also a plus, with easy access to attractions such as Warren Dunes beach.

Guest highlights

The incredibly friendly and helpful staff, particularly those at breakfast who provide a special toy for children.
The spacious suites which comfortably fit families of four.
The cleanliness of the hotel.

About the hotel

This smoke-free hotel features a business center, a meeting room, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, multilingual staff, and a front-desk safe are onsite.

Nearby attractions

Located in Niles, Holiday Inn Express Hotel & Suites Niles, an IHG Hotel is near the airport and near a train station. The area's natural beauty can be seen at Clay Township Park and Roseland Town Park, while South Bend Civic Theater and Morris Performing Arts Center are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Notre Dame Stadium or Joyce Center. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Family friendly

Free cribs/infant beds
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free breakfast available

Guest services

24-hour front desk
Daily housekeeping
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
South Bend International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Niles, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Niles, an IHG Hotel

Latest reviews (4)

K

Kathleen

7 Jun 2024 - 9 Jun 2024
reviewed on expedia

3 out of 5 stars

I came to town and rented this room specifically to take my grandkids swimming in the pool. At check in I noticed a sign that said the pool was closed for maintenance. Supposedly the lock wouldn’t work. I was told they hoped to have it fixed Saturday morning. Saturday I was told it wouldn’t be fixed until Monday and that they had no maintenance person available over the weekend. It was a complete disappointment.
P

Philip

20 Apr 2024 - 21 Apr 2024
reviewed on hcom

5 out of 5 stars

We came from a separate hotel that was just horrible. I found this one close by. This was much cleaner than the place we came from, the staff was awesome. Check-in was easy and the breakfast staff was amazing. The breakfast staff even brought out a small treasure chest for the kids to pick out a small toy.
J

Josh

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

My husband and I brought our two kids to this hotel for 3 days, and it was absolutely perfect! The suite had a pull out couch for our 5 year old, and our 13 year old son got to take one of the queen beds! It was the cleanest hotel we have ever been in, and the staff (especially Vicki) was incredible!! The pool was clean, and fun for the kids as well. We didn’t eat the breakfast there, because we like to sleep in a bit, but we found a gem across the street called “Prime Table” and ended up eating there 3x because it was so good. Warren Dunes beach is also only 30min from there, so we spent a lovely day doing all the beach activities. I would absolutely recommend this to anyone!!
A

24 Feb 2023 - 25 Feb 2023
reviewed on hcom

3 out of 5 stars

The pool was closed for maintenance. I wish they would of called me to let me know So I could of made other arrangements. The night we stayed must of been some kind of childrens retreat. The kids were loud and running up and down the hallways till about midnight. Probably since the pool was closed they had all that energy to release! How the employees didnt hear this going on was a mystery to me!!! Would I come back here yes because previous positive stays.
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