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Sherry
3 Aug 2024 - 5 Aug 2024
reviewed on hcom
4 out of 5 stars
Hot tubs good, indoor pool sufficient. My kids liked a couple games in their game room. Staff friendly. I think I over paid just a bit. I did receive text messages asking if I was satisfied with the room, had any issues etc. They clearly want feedback.
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Peter
11 May 2024 - 13 May 2024
reviewed on orbitz
5 out of 5 stars
The stay was during Tulip Festival. The room was great! It is a nice hotel with a huge indoor pool and arcades for the kids. The staff was extremely friendly! It is about 3.5 miles from Tulip Immersion.
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austin
9 Mar 2024 - 10 Mar 2024
reviewed on hcom
5 out of 5 stars
This was a amazing place. We were so impressed by it were coming again with my kids because of the pool.
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Daniel
16 Feb 2024 - 17 Feb 2024
reviewed on hcom
2 out of 5 stars
We checked in on Friday February 16, and checked out on Sunday. This was supposed to be a romantic weekend getaway for me and my wife, as we had drove from 3 hrs away, but the experience was completely ruined by the amount of children running through the hallways and up/down stairs all day playing tag. Literally, at least 20 kids ranging from 8-12. I think there was a kids sports team staying at the hotel but what bothers me is the lack of action taken by the hotel to cease the disruption. I made them aware and nothing changed our entire stay.
The pool was completely overrun by the kids those 2 days as well. Adults-only pool time is for 1 hr, 10pm-11pm. Overall this hotel was very nice but felt more like one of those kids hotels with an indoor waterpark like they have in Wisconsin. I wouldnt stay at this location again if Im looking for quality time with my wife.
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Rebecca
16 Feb 2024 - 18 Feb 2024
reviewed on hcom
1 out of 5 stars
First room we were put in to had a dirty bed. Checked in late and had put stuff away, items in fridge, etc before finding this out and having to go to bed 30 minutes later. Hotel offered to move us which meant packing everything up and trying to get my son in bed for a 6am rise due to a sporting event. I got an apology and a free app. What a joke. 🙄 Hotel clearly caters to the travel hockey teams. And those kids and families were so damn loud. This place was so loud both nights of our stay with kids bouncing around everywhere, unsupervised, both in the outdoor hot tub, like it was a playground, and the indoor pool and hot tub. Hotel signs by the pool and both hot tubs indicate kids under 16 to be accompanied by an adult. There was no supervision nor staff to oversee this rule. My end of night relaxation with a dip in the outdoor tub was far from enjoyable. In fact, it was quite miserable. And having to go to bed at 10pm both nights because of a 6am awake time wasnt possible here. Party central hotel who is known to cater to all these ice hockey teams/families. I will never return.
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beth
19 Jan 2024 - 20 Jan 2024
reviewed on expedia
5 out of 5 stars
Great stay! Staff was friendly and property was clean. Super family friendly with a great pool.
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Allison
28 Dec 2023 - 31 Dec 2023
reviewed on expedia
5 out of 5 stars
Definitely a family zoned hotel - there is a bar, arcade, and pool/spa. Hotel staff was really nice. We didn’t have any issues would definitely stay here again!
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Chris
24 Nov 2023 - 26 Nov 2023
reviewed on orbitz
5 out of 5 stars
We stay at this hotel in Holland at least once a year for many reasons! We enjoy the Holland area and the attractions and things to do. We mainly appreciate the cleanlinesss of this hotel and the pool/arcade area for the kids! We look forward to it as a family every year!
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Laura
11 Nov 2023 - 12 Nov 2023
reviewed on orbitz
4 out of 5 stars
We loved the fact the room was clean, and we needed wrist bands to control traffic in the pool area. However, they had limited cable, and the Continental breakfast was disappointing. We've stayed here a few times now, and would definitely stay again, just wish they would control the kids in the pool area a little more into adult time at 1030,and bring back HGTV and the breakfast omelets.
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Jessica
25 Oct 2023 - 27 Oct 2023
reviewed on orbitz
5 out of 5 stars
All the staff were extremely helpful and polite. The room was clean and organized. The breakfast options everyday differed and were delicious. The pool and Arcade were perfect for my kids. Overall a wonderful getaway.