Dunes Express Inn & Suites

It wasnt bad the first day but the second day was horible. We where awaken(1130 pm) by guest above our room. Thier kids was playing soccer in the room. We went to the front desk and complained, we went to the front desk and complained again. Finally we went to the room where the noise was coming from and asked them to stop. Next morning , 545am went to get coffee, no coffee. 615 they finally put out fresh coffee. This all happened an the evening of Aug. 2nd and into the morning of Aug 3rd. Very poor service from this individual working.

Very clean with a great pool for the whole family. The free beakfast was delicious. Would definitely stay here again! We stayed during the 4th of July and this hotel is located far enough away from the busy-ness of town to not cause stress with noise or traffic, but close enough that the drive isn't a burden. WONDERFUL STAY

Found numerous flies on the window in our room, there was a water or other liquid stain on the night table, and hair and a dirt stain on the bedspread which indicates the room wasn’t properly cleaned, even though a note was left by housekeeping. Next room smelled like it has just been smoked in. Third room was clean enough and because we were staying with other family members we decided to stay. But honestly, I considered sleeping in my car. No compensation for the inconvenience and complete disregard was offered.

Nice family, pet friendly place.

Hotel is very clean, room is spacious, bed is comfy and overall very clean. We travelled with 15 months baby and we like how our room qas clean. Front desk was really nice and welcoming. Will definitely be back here if we travel again to the Dunes.

Our room had a balcony attached to the indoor pool. The smell of chlorine was so over powering it made our eyes water. The pool area was also very noisy. I am not sure what the hours were but kids were in late and then again very early. The fan in the room was very loud and kicked off and on approx every 20-30 min all night. Without it on the room would have been suffocating. The pool towels were the smallest, threadbare, scratchy towels I’ve seen. I would’ve been embarrassed to give them to guests. Also they don’t tell you when checking in that the pool towels are kept at the desk. So once you get to the pool you have to go back to the front desk and wait in line for towels. The bathroom amenities were also very cheap. The soap doesn’t even lather. Kids were running up and down the hall yelling late at night, and again halls were very noisy early in the morning. Overall it was like a hotel I’d expect to pay $60/night for not $208. The staff was nice, which was really the only bright spot. And don’t even consider the breakfast. I am not sure how much of that was included in the room price but you’d be much better off doing away with the free breakfast. It was completely void of anything nutritious, noisy and overcrowded. The man working in there was nice and trying his best to keep up but it was an impossible task for 1 person. Water dispenser in the lobby was a nice touch. However, it was empty on check in and check out. Overall very disappointing stay.

We had a balcony room which we believe made the room very warm. We had to run the air conditioning the whole time. It made it tolerable and we were able to sleep. If you have kids and want to be able to watch them in the pool, the balcony is great. If not, I'd get a room across the hall. There are no elevators, so if that bothers you I would request a room on the first floor.