Staybridge Suites Grand Rapids SW - Grandville, an IHG Hotel

I found the hotel very clean. It seems someone was always cleaning in the hallway. The food area was clean and well attended. I especially liked the layout of our room. It had two bedrooms and 2 bathrooms. I was traveling with my young adult son and this gave us both our privacy. The hotel was quiet except for Saturday night. That is a popular time for sleepover parties and families. I would definitely stay in a Staybridge Suites again.

The room size was awesome and the staff friendly and helpful when available. Check in process was a breeze. Some small cleanup was missed in the room before we got there but was corrected while we were out to dinner. Pool area was nice and the outdoor areas were also very nice. The breakfast was very good too today. We were on a main floor room and I guess the room above us had either a wrestling competition going on or dance competition as the the floor was continuously have footsteps pounding and then slamming from about 5 pm until 230 am nearly constantly. Tried calling the front desk about 1230 am but no one picked up. Needless to say our family had a not very restful night. Additionally the pool area while nice was drastically undersized for the number of occupants who wanted to use it with little regard to the personal space of anyone around or the posted rules. While we had hoped to be able to enjoy that feature, all we got was a headache from the noise and the feeling that we were in the way of the 50 people in a 25 person pool. Finally the pull out mattress on the sectional was filthy and had a large urine stain on it as there wasn’t any sort of mattress protection on it. The concept of and size of the hotel are great. Execution of it all left something to be desired.

Was VERY inconvenient that there was only 1 bag cart in the while building which is ridiculous, was very irritating & frustrating trying to lug bags from 3rd floor to main floor w 3 kids, otherwise our stay was nice,clean. Would of gave excellent rating if it wasnt for inconvenience of no baggage carts other than the 1.

The room was suited for a family of 5.

We stayed in a two bedroom suite and it was very clean and spacious for our family of 6. The beds were comfortable and it was nice to have a TV in both bedrooms. We used the pool and it was also enjoyable. Breakfast was served in the morning with lots of options and it was especially nice that they had dark roast coffee compared to most hotel that serve crappy coffee. Highly recommend

It was a wnerful get away with our grandkids.

I was very satified with this property. The property was very clean, employees treated me with excellent customer service. The breakfast was set up really nice and and hot. The employees kept everything filled up and i didnt have to asks for anything.i stayed at other staybridges, but this one i defintley will be coming back and recommmend friends and family. Thank you for your excellent service

We were in town for a business meeting. Brought the wife and kids with me and they loved the pool and patio setup

This was my second time staying here and I love it. The room is spacious, the bed so very comfortable! The breakfast buffet is exceptional. I love the pool and hottub. Also, the laundry facility is clean and free - just bring your own detergent. The hotel is close to everything and convenient to restaurants, grocery stores and every imaginable shopping experience, including a mall within walking distance andca very short drive to Target, Cabella's, Hobby Lobby, etc. We will always stay at Staybridge Suites Grandville when visiting our kids in the area.

Perfect for a vacation with family.