Residence Inn By Marriott Grand Rapids West

From the moment we stepped foot we were treated with pure kindness the breakfast was above and beyond everyday staff always there to help would definitely recommend for a weekend stay or for your family

I was in a room for people with disabilities though not very disabled. The room would have been great for someone who was. Loved the lay-out and with children would have been nice. The only bad thing for me was the water in all areas about 9:30 A.M. was barely lukewarm. My husband barely stood in the shower a minute. I am hoping if you got up early it would have been better. Loved being able to set temp in the room at your exact preference. Felt like a foam mattress and we both got hot and a big reminder to put temp down at night. Mattress okay as long as we kept on our sides. The middle had a valley. The price at a level we could live with cold water for one morning. Desk people were very pleasant. If you don't expect luxury and can sleep with some noises it was a very convenient location for us with lots of stores and restaurants nearby. Liked the nice fridge and room arrangement. If you take food,take paper plates etc. Also no hair dryer. Vanity sink in separate room. It felt safe and clean and nicely decorated. Also good parking and location.

Comfortable and nice amenities. Not very quiet, with basketball court right outside my window. Loud kids playing past 9:00.

Just OK. Was one of the cheaper options for this area at this time. Always love having a full kitchen, fridge, microwave, etc. but the room definitely showed some wear and tear. The baseboard in the kitchen looked like it was just a piece of plastic landscaping border stapled in place. Pretty sure we saw dried blood spatter on the inside of the bathroom door. Housekeeping was very loud both mornings. The breakfast was just OK and the staff audibly swore in front of guests, including children. Even though it was in the 70s, the pool and hot tub were not open. They really need to have a way to indicate when listed amenities aren’t actually available. Would probably stay here again, but certainly wouldn’t be excited about it.