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Springhill Suites Grand Rapids West

2 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(685 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Springhill Suites Grand Rapids West is a great option for families seeking a clean and comfortable stay. Families appreciate the spacious rooms, which provide plenty of space. The hotel also offers an excellent included breakfast, a plus for busy families. While the pool may be smaller than some, it's perfect for families with young children. The hotel's convenient location near shopping adds to its appeal. However, please note that some guests have reported issues with room design and cleanliness; it's recommended to contact the hotel directly if you have concerns.

Guest highlights

Spacious rooms with plenty of space for the whole family
Excellent included breakfast
Convenient location near shopping
Clean and quiet environment

About the hotel

An indoor pool, a health club, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.

Nearby attractions

Located in Grandville, Springhill Suites Grand Rapids West is in the suburbs and near the airport. The area's natural beauty can be seen at Millennium Park and Frederik Meijer Gardens and Sculpture Park, while Gerald R. Ford Museum and Public Museum of Grand Rapids are cultural highlights. Check out an event or a game at Van Andel Arena, and consider making time for John Ball Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including snowboarding, winery tours, and swimming.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Snack bar/deli
Sofa bed
Soundproofed rooms

Wifi

Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Dry cleaning service
Free grocery shopping service
Housekeeping (on request)
Laundry facilities
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Art gallery
Fitness center
Indoor pool

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Romance packages available
Smoke-free property

Nearest Airports

Airplane
Gerald R. Ford International Airport
20 km from this hotel
Lansing, Capital City Airport
97 km from this hotel
map

Reviews that mention...

Family Reviews

for Springhill Suites Grand Rapids West
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

78%

4 star reviews

11%

3 star reviews

0%

2 star reviews

0%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Springhill Suites Grand Rapids West

Latest reviews (9)

G

Gwendolyn

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean hotel. Friendly staff. They chose the wrong flooring for the pool area. Very slippery. But kids loved the pool. Everything was nicely updated.
J

Jennifer

29 May 2024 - 30 May 2024
reviewed on expedia

1 out of 5 stars

Several factors added up to make this a property we will NOT stay at again. Two of the biggest were the deadbolt did not work (major safety issue) and the floor and beds vibrated whenever the air conditioning was running. Ants crawled on the bathroom floor. However, the bathroom made it impossible to share the room with others. The two double beds faced the bathroom - and the DOOR WAS FROSTED GLASS. This made it impossible to use the bathroom without waking everyone else up with the light. And when you stepped out of the shower, you were directly in front of this glass which gave everyone a view (it was not as opaque as one would hope). The desk also had frosted glass separating it from the beds. You couldn't use it with a light and not disturb those sleeping. WHO DESIGNS THESE??? They obviously aren't testing these rooms for families or anyone other than a solo traveler.
B

Bradley

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

5 out of 5 stars

Large clean room. Plenty of space for our family. Excellent included breakfast
E

Elizabeth

1 Mar 2024 - 4 Mar 2024
reviewed on hcom

5 out of 5 stars

Everything was good only thing was i found 2 pills on floor by bed and my kid could ate them so cleaning needs to leep better eye out .
M

Melanie

14 Aug 2023 - 15 Aug 2023
reviewed on travelocity

5 out of 5 stars

We stayed here with our three kids and it was perfect for us! SO clean and quiet (it was a Monday night so that might have contributed to the quiet). Smaller pool but we have little kids so it was perfect for them. Close to SO much shopping so very convenient to get food etc. staff accommodated us well!
k

kristen

3 Aug 2023 - 4 Aug 2023
reviewed on travelocity

5 out of 5 stars

Great spacious room for our family. Super clean ! Great breakfast!
J

Joshua

4 Feb 2023 - 5 Feb 2023
reviewed on travelocity

4 out of 5 stars

The hotel, staff, and service were all fantastic. We and the kids were pretty bummed about the very small pool and no hot tub. Continental breakfast was delicious!
H

Heather

6 Jan 2023 - 7 Jan 2023
reviewed on hcom

5 out of 5 stars

This is our second time staying here. Both times we have completely enjoyed our stay. Everyone working there was super friendly and changed our room so we could have a tub for our toddler. Everything is clean and the breakfast was well stocked.
A

Ame

25 Jun 2022 - 26 Jun 2022
reviewed on travelocity

5 out of 5 stars

Property is clean, smells good, quiet, safe, very good for families.
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