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Salem Waterfront Hotel & Suites

3 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

Salem Waterfront Hotel & Suites is a great option for families visiting Salem. Families appreciate the spacious and comfortable rooms, many of which are newly renovated. The hotel's central location makes it easy to walk to shops, restaurants, and museums. While some rooms may overlook a work area, the overall experience is positive for many families, with the helpful and friendly staff being frequently mentioned in reviews.

Guest highlights

The spacious and comfortable rooms, many recently renovated.
The central location, making it easy to walk to attractions.
The friendly and helpful staff.
The quiet atmosphere of the hotel.

About the hotel

A marina, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.

Nearby attractions

Salem Waterfront Hotel & Suites is located on the waterfront and in an area with good shopping. Salem Witch Museum and New England Pirate Museum are cultural highlights, and travelers looking to shop may want to visit MarketStreet Lynnfield and Square One Mall. Salem Wax Museum and Salem Willows Park are also worth visiting. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–11:30 am: usd 10-20 for adults and usd 5-10 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool

Outdoor

Marina onsite
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Beach towels
Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Logan International Airport
20 km from this hotel
Manchester Airport
64 km from this hotel
Theodore Francis Green State Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for Salem Waterfront Hotel & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

46%

4 star reviews

38%

3 star reviews

0%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Salem Waterfront Hotel & Suites

Showing 1 - 10 of 13 reviews

Latest reviews (13)

B

Brett

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

1 out of 5 stars

had a terrible stay at this hotel. junior suite on third floor is situatied over an alley where deliveries happen at all hours of the morning. Were woken up at 5/30am and continually throughout the night with ear plugs in. Called down to ask if this would continue onto our second night. She said she'd call me back. No one ever called me back. Just spoke to CEO of the hotel group and he couldn't be bothered with helping people "can't control what happens on a public road.." etc. really could not have had a more inhospitable attitude towards guests
P

Paula

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

We enjoyed our stay. Parking was easy and the staff was wonderful. Our room (junior suite) was large and comfortable for four people. Perfect location to walk to anything in Salem.
L

Lisa

2 May 2024 - 3 May 2024
reviewed on hcom

5 out of 5 stars

We stayed in a junior suite. The room was spacious and newly renovated. We were very comfortable.
C

Cathy

25 Dec 2023 - 26 Dec 2023
reviewed on hcom

4 out of 5 stars

We like to stay here when we come to visit family. Parking is easy . It is nice and quiet too. The only complaint was when the heat came on at night it was kind of loud. Other than that it was very comfortable. We would stay here again.
D

Diane

17 Aug 2023 - 19 Aug 2023
reviewed on hcom

4 out of 5 stars

The location very central. Not worth the money for a junior suite. We overlooked a work area. Hotel is not waterfront. The restaurant/ bar was a pleasant surprise.
S

Sarah

18 Jun 2023 - 19 Jun 2023
reviewed on orbitz

5 out of 5 stars

This was a great hotel! We loved how close it was to everything in Salem, it was family friendly and comfortable.
S

Sharine

1 May 2023 - 2 May 2023
reviewed on orbitz

5 out of 5 stars

The hotel is perfectly located for easy access to everything in down town Salem. The room was clean and very quiet. The pub was nice. Food was good. Wait staff amazing. I was not at all disappointed. This is my first time in Salem and I was looking for a hotel that would give me the feeling of charm convey the experience of being in a waterfront area. This was it. No kids running up and down the hall ways. Just quiet calm. My only complaint is thatbthere qa sno fridge in the room. We were told that they were renovating so maybe that will be fixed. FANTASTIC HOTEL.
h

holly

10 Apr 2023 - 12 Apr 2023
reviewed on hcom

5 out of 5 stars

The hotel staff were very friendly and helpful. The rooms were spacious and clean. The pool area was nice & perfect for kids. The location was central to everything in Salem and easy to walk to all of the shops, restaurants and museums. We really enjoyed our stay.
R

Raina

4 Jan 2023 - 5 Jan 2023
reviewed on hcom

4 out of 5 stars

Really cozy, clean, and convenient if you are a traveling professional or vacationing. Free parking! Lovely if you are visiting Salem and enjoy classic decor. Not a young persons vibe - more family vibe. Only slightly negative experience was the heating/air conditioning. I think it was manual only not by thermostat.
P

Patrick

28 Sept 2022 - 1 Oct 2022
reviewed on orbitz

4 out of 5 stars

Perfect for children. Room are in need of refresh. Overall good.
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