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Residence Inn by Marriott Boston Downtown / South End

3 star hotel
8.8/10 Excellent
(901 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Residence Inn by Marriott Boston Downtown/South End offers spacious rooms, perfect for families. While some guests noted the location wasn't ideal for evening strolls, the hotel itself is comfortable, with amenities such as a full-size fridge, stove, and dishwasher in the rooms. Families appreciate the complimentary breakfast, though the selection is limited. The hotel's interior is described as 'awesome'.

Guest highlights

Large rooms suitable for families of four.
In-room kitchen facilities (full-size fridge, stove, dishwasher)
Complimentary breakfast (although selection is limited)

About the hotel

This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.

Nearby attractions

Residence Inn by Marriott Boston Downtown / South End is located in South End, a neighborhood in Boston. Travelers eager for a bit of culture can stop by Boston Museum of Fine Arts, while those who have shopping on the agenda may want to visit Copley Place and Faneuil Hall Marketplace. Looking to enjoy an event or a game while in town? See what's going on at Fenway Park.

Popular amenities

Family friendly

Kitchenette
Laundry facilities
Microwave
Refrigerator
Separate dining area

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Coffee/tea in common area(s)
Free continental breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk
Dry cleaning service
Free grocery shopping service
Housekeeping (once per stay)
Laundry facilities
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Logan International Airport
7 km from this hotel
Manchester Airport
72 km from this hotel
Theodore Francis Green State Airport
73 km from this hotel
map

Reviews that mention...

Family Reviews

for Residence Inn by Marriott Boston Downtown / South End
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

60%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Residence Inn by Marriott Boston Downtown / South End

Latest reviews (5)

J

Jennifer

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

5 out of 5 stars

Wonderful hotel!!! Beyond my expectations. Great large room for our family of 4. We only stayed one night as we were road tripping north, but would stay again! Breakfast was good too!
L

Lauren

7 Jul 2024 - 8 Jul 2024
reviewed on hcom

4 out of 5 stars

Our room was very lovely. However, this hotel was not in a great part of town. We felt uneasy having our kid with us and being right around the corner from people that looked like they were on drugs. We felt comfortable in the hotel, but not to go outside and walk around. The parking was convenient, however, pricey for the night. At least our car was right there, though. Also, the breakfast options were slim so we didn't even end up taking advantage of the free breakfast.
M

Maria

18 Jun 2024 - 21 Jun 2024
reviewed on expedia

5 out of 5 stars

Awesome inside. Nice breakfast. I just felt the surrounding wasn’t the best to walk with family.
U

Ursula

12 Jun 2023 - 19 Jun 2023
reviewed on expedia

4 out of 5 stars

We stayed her for a week in June, 1st time in Boston. It is about a 35 minute walk to town centre (which we walked once)..Rooms are huge and quite sufficient for what we needed with 2 teenagers..The TVs in the bedroom and living area had quite a lot of dust, but apart from that room was fine, the staff are friendly and helpful..On our 1st night there we got a taxi back to the hotel and the taxi driver warned us not to walk about the area at night, which frightened my children so we had an extra expense of paying for Ubers to and from the hotel daily, as they wouldn't walk it during the day either because of being afraid, so what we spent on taxis we could have got a hotel in a better area, which put a bit of a dampner on things. The hotel isn't in a good area, right beside the Methodone Mile, by all accounts from taxi drivers. Groups of Men and Women congregate at the Jim Rice Field(which is right outside the hotel and the view from our room) and take drugs and alcohol all day long, which isn't ideal to watch, the only plus side was there is security at the front door and you have to swipe your hotel room key to get in to the hotel..Breakfast had limited options and you need to be down early before it's gone, The Bar was rarely open there was never anyone in it. Overall I have had better stays in hotels, and I definitely wouldn't go back to this hotel more because of surrounding areas..
A

23 Jun 2024 - 29 Jun 2024
reviewed on hcom

4 out of 5 stars

The hotel itself is spacious and comfortable, has a full-size fridge, a stove, a apartment-size dishwasher, and plenty of utensils. The complimentary breakfast is well stocked every morning, has a few hot items and fruits. The location of the hotel, however, is not close to the subway. It takes about 12 minutes to walk to the nearest one. There are buses nearby but those are crowded and slow. It is not very sound-proof, sirens outside and crying babies in nearby rooms will disturb your sleep. So bring some earplugs.
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