Boston Marriott Copley Place

About the hotel

Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Boston Marriott Copley Place is located in Back Bay, a neighborhood in Boston, and is in a shopping district and near a metro station. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and if an activity is on the agenda, check out Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Guests love the hotel's convenience to public transportation: Prudential Station is 3 minutes by foot and Copley Station is 5 minutes.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 12.95 per day), wired internet (surcharge)

Available in some public areas: free wifi

Food and drink

1 bar

24-hour room service

3 restaurants and 1 coffee shop/cafe

To-go breakfast available for a fee daily 6:00 am–11:00 am: usd 24 per person

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (on request)

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Lever door handles

Low-height counter and sink

Low-height door lock

Low-height electrical outlets in bathroom

Low-height view port in door

Raised toilet seat

Roll-in shower (select rooms)

Transfer shower

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Designer stores

Indoor pool

Shopping

Shopping mall

Outdoor

Pool sun loungers

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Vending machine

More

Smoke-free property

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Nearest Airports

Logan International Airport

6 km from this hotel

Manchester Airport

71 km from this hotel

Theodore Francis Green State Airport

75 km from this hotel

Reviews that mention...

All reviews (20)accesibility (1)location (8)staff (5)pool (8)parking (3)clean (1)

Family Reviews

for Boston Marriott Copley Place

4.5 out of 5 stars

20 reviews

Review data

5 star reviews

50%

4 star reviews

30%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Boston Marriott Copley Place

Showing 1 - 10 of 20 reviews

Latest reviews (20)

J

Juan

7 Mar 2024 - 12 Mar 2024

reviewed on expedia

4 out of 5 stars

Great hotel, only problem was a competition of high schools. The property had over 3,000 kids with very little supervision or control, so extremely loud, kids talking and running in the halls. Taking elevators a challenge just to get out. Hotel management needs to do a better job at controlling this or at least have guests not part of this in a separate floor. Will appreciate a Big Warning about such activities so we can avoid booking in a date like that.

C

Carl

Invalid Date - Invalid Date

reviewed on travelocity

3 out of 5 stars

There was a convention of 1500 high school students at the hotel. Asked to be put on a floor without them request was not done spent the 1st night with banging doors, kids running up and down the hallway till 4:00 am. Called security. They would be quiet for 20 minutes or so. Next morning was switched to a different floor and very quiet. Why couldn’t they have given us that room in the 1st place. I feel when we book with Travelocity the Marriott hotel chain doesn’t want to be as accommodating even though we are rewards members.

E

Erin

20 Jan 2024 - 21 Jan 2024

reviewed on expedia

5 out of 5 stars

Wonderful stay here! They let us check in hours early, which was a life saver with 2 small children. Such a great location!

F

Francisco

8 Jan 2024 - 9 Jan 2024

reviewed on hcom

5 out of 5 stars

We stayed here with our teenage kids for a few days. The staff here is amazing. The service here does not compare to any service I have experienced on the west coast while traveling. The housekeeping staff was always so friendly and courteous every morning I would see them, always offering anything that we may need. Valet was always there to receive us and very prompt to retrieving our car when we needed it. I loved that their business center was open 24 hours. That came in handy one night. This hotel is also linked to two different shopping malls and offers a Starbucks and Yard House inside. The proximity to the shops and restaurants was excellent.

C

Caroline

26 Dec 2023 - 2 Jan 2024

reviewed on expedia

5 out of 5 stars

Excellent base for our family stay in Boston - would definitely stay here again

P

Pamela

16 Jun 2023 - 19 Jun 2023

reviewed on hcom

5 out of 5 stars

Boston is such a great city and staying here is so convenient to everything we want to do! My family comes every year for a Red Sox game and we always stay here. Walking distance to Fenway, great shopping and excellent food!

J

Judith

25 May 2023 - 30 May 2023

reviewed on orbitz

5 out of 5 stars

My family and I have never been to this property but have stayed at several places around the vicinity. We agreed that this hotel would be an option to stay at in the future until we had an awful experience with one of the bell hop employee who mistreated us. I made it known to her that as hotel guests, we should not have been treated that way. I also complimented Pat who was the working at the time of this incident. She needed to know that Pat went above and beyond and he is an example of great customer service. Julia reassured me that she will speak to the other employee (I pointed him out to her) and will be sure to let upper management know.

Y

Yoontae

12 Apr 2023 - 14 Apr 2023

reviewed on orbitz

4 out of 5 stars

It is the best location for family or business trips and is recommended.

M

Michael

13 Mar 2023 - 15 Mar 2023

reviewed on hcom

4 out of 5 stars

Our stay at the Copley Marriot was just ok. Some things we liked - covered entry and valet, indoor pool (hard to find in Boston), and connected to the mall. Convenient location. Curiously the hotel does not have room service. There’s a sports pub at the mall level, and they deliver to the room but they just dropped off paper bags with plastic food containers. There was no table in the room so with our child this made it difficult. I think it’s a bit tired, reminds me of an airport hotel. I think the 8.6 rating or overrated.

c

colleen

20 Feb 2023 - 21 Feb 2023

reviewed on orbitz

5 out of 5 stars

So close to everything! Took my kids for a staycation and we were able to walk to the common, explore newbury & boylston street as we as the Pru and Copley mall!!