The Colonnade Hotel Back Bay

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a 24-hour business center, and self parking.

Nearby attractions

Near a metro station, The Colonnade Hotel Back Bay is in Back Bay, a neighborhood in Boston with great shopping. Fenway Park and Faneuil Hall Marketplace are notable landmarks, and if an activity is on the agenda, check out Boston Harbor. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ziplining and hiking/biking trails nearby. Guests love the hotel's convenience to public transportation: Prudential Station is just steps away and Symphony Station is 7 minutes by foot.

Popular amenities

Family friendly

Laundry facilities

Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar

1 restaurant

Continental breakfast available for a fee daily 7:00 am–10:30 am: usd 19.95-34.95 for adults and usd 12-22 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Things to do

24-hour fitness center

Seasonal outdoor pool

Outdoor

Pool cabanas (surcharge)

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airports

Logan International Airport

6 km from this hotel

Manchester Airport

71 km from this hotel

Theodore Francis Green State Airport

74 km from this hotel

Reviews that mention...

All reviews (23)staff (16)evening entertainment (1)location (10)pool (9)parking (4)clean (5)kids menu (1)dining (1)adjoining room (1)

Family Reviews

for The Colonnade Hotel Back Bay

4 out of 5 stars

23 reviews

Review data

5 star reviews

48%

4 star reviews

30%

3 star reviews

17%

2 star reviews

4%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Colonnade Hotel Back Bay

Showing 1 - 10 of 23 reviews

Latest reviews (23)

V

Vincent

13 Sept 2024 - 16 Sept 2024

reviewed on hcom

4 out of 5 stars

The hotel is right across the prudential mall and walking distance to my daughter apt and school.It’s very convenient for my family!

B

Brian

8 Jul 2024 - 11 Jul 2024

reviewed on expedia

5 out of 5 stars

Our family stayed for 3 nights. A great location near all the main sites. Easily walkable to Fenway, Boston Common, and access to the subway is very close. The roof top pool, patio, and bar area was nice to unwind they even had live music the one evening. The staff were extremely friendly and always willing to provide recommendations or directions. We can’t wait to return to Boston.

J

Julius

3 Jul 2024 - 6 Jul 2024

reviewed on expedia

5 out of 5 stars

Great experience during a family stay. Location is perfect. Super dog friendly.

C

Carly

9 Jul 2024 - 11 Jul 2024

reviewed on expedia

5 out of 5 stars

Excellent hotel. Rooftop pool was a whole-family pleaser! Staff across the board are super friendly and really helpful. Stellar service. Comfy beds. Ice machines were broken (or just all out?) which was a bummer given the heat, and I do wish the room could be made a bit cooler. But minor feedback compared to how please we were otherwise. Highly recommend!

D

Deborah

4 Jul 2024 - 6 Jul 2024

reviewed on expedia

4 out of 5 stars

The room is small but clean. Typically city room. Perfect location. High parking fee for self park. I paid another $150 night over another nice hotel for the pool. The pool is pretty nice view but FREEZING. Everyone was commenting on it. Half my family took the polar plunge the rest would not. It’s not heated at all so if there’s no sun forget it. A pool should be heated to at least 82 for comfort. Also no ice cream at pool which is weird bc they offer cake. It’s summer. The hotel staff very nice. It’s a perfect location it’s clean but I didn’t see the value bc I paid for the pool which was hugely disappointing.

P

Paul

30 Jun 2024 - 1 Jul 2024

reviewed on expedia

5 out of 5 stars

Great stay. Super helpful and friendly staff. Convenient location for catching a Sox game. Highly recommend for kids.

J

Jae

1 Jun 2024 - 2 Jun 2024

reviewed on expedia

5 out of 5 stars

The hotel and the staff at the pool and front desk were awesome! No complaints about the hotel at all. I did get a $100 ticket for my meter running out & resident parking so I should have just paid the $65 hotel parking instead. Just came for the weekend for the roof top pool with kids even though we are local we wanted to stay in the city and hang out. I wish the roof top pool staff would have told us about having a kids menu even though it wasn’t offered at all on any menu could of saved me at least $200 in food and drinks for them! A $17 hot dog is absurd. $19 for a virgin mango slushy. The menu is crazy! Food was good but not worth the $. Hotel had ice cold lemon water/water on deck and sunscreen & towels galore.

k

kristen

16 Feb 2024 - 19 Feb 2024

reviewed on hcom

4 out of 5 stars

Good place to stay in winter as it's adjacent to Prudential/Copley indoor malls--room to walk inside in cold weather. Room service was good, beds very comfortable. Our tv wifi was out of service, wifi spotty. Hotel waived fee. Bathroom updated but had a bit of mold behind sink and in shower. Water pressure good. Coffee maker, mini fridge were convenient. Coffee maker could use an update. Overall relatively quiet and easy with a family. Good location.

K

Kevin

14 Jan 2024 - 15 Jan 2024

reviewed on hcom

2 out of 5 stars

The Hotel was great as always. It was clean and the rooms spectacular. But the Restaurant Lucie was terrible. The wait staff were the worst I have seen in my life. I could not believe the poor service nor their condescending attitude toward me and my family. I will never stay there again because of it.

M

Michelle

13 Oct 2023 - 15 Oct 2023

reviewed on orbitz

4 out of 5 stars

Nice property with great, central location, walkable to Prudential shopping center, Northeastern University and their sports arenas, Mary Eddy Library, Symphony, and a bit further but walkable to Boylston and Newbury Streets. Friendly staff, great lobby and adjacent restaurants. Parking on site. Rooms could use a bit more punch on the decor side, but still nice. Would recommend for families, friends or couples.