Embassy Suites by Hilton Bethesda

We were in to visit family over Labor Day weekend. The staff was friendly and helpful. The breakfast was abundant and delicious. We did pay for parking and that wasn’t listed in the description but we expected to pay for it.

The hotel is very nice. There was an indoor and outdoor pool option which we did not use. We were in town to visit family. I would stay there again.

We stayed one night : 2 adults and 2 kids. Hotel has a very good planning of the rooms, as suits has separate bedroom and living room with sofa bed, both room has entrances to the washroom. You can feel privacy even if you are traveling with kids. Very very good breakfast! Everyone can find what to eat and don’t be hungry. We didn’t like dirty corridors and elevators old pools and dirty windows in main areas. This hotel needs more cleaning.

This was one of the best places I've EVER stayed in! Our family loved it. Everything was clean and convenient. Excellent breakfast and lots of options. Free drinks and snacks each evening. The 2 pools and hot tub were highlights for our kids. The free laundry on each floor was a great addition and we used it multiple times. Parking was safe and easy. We loved this place! The staff were all really nice too.

Everything was great except for the pool. My family of four went down to use the indoor/outdoor pool and hot tub. The hot tub was out of service. Fine. The doors were all marked with “swim at your own risk,” and that “children under 15 must be accompanied by an adult.” When we arrived, a family was already using the indoor portion of the pool, which is not that big. Our crew headed to the outside portion, but we were told by a “lifeguard” that we had to stay inside. He offered no explanation whatsoever and the pool appeared to be otherwise fine; it’s literally the same pool as the inside pool because they are connected. The “lifeguard” who was dressed and in tennis shoes, then sat down and stared at all of us, very obviously annoyed, and continued to nod off in his chair, sleeping. We were so uncomfortable that we left within 15 minutes. We did not have room to swim about without interrupting the other family who had much smaller children, yet weren’t permitted to use the other empty part of the pool. My husband tried inquiring at the front desk and was told the “lifeguard” was a contractor and they had no control over what he did. Considering it’s the hotel’s pool, and the guests paid to use the POOL, which wasn’t otherwise closed for maintenance, we found this very troubling, especially considering the “lifeguard” was not guarding anything. He was sleeping. It was apparent he did not want guests in the other area because he didn’t want to have to do his job.

We stayed here one year ago and loved the hotel and room and especially the breakfast. The issue we had last year was that the indoor pool (which was heated and warm) was closed all day on the weekend for private swim lessons?? Totally inconvenient and should be listed on the hotels website- as people traveling with kids expect to be able to use the pool the whole time! They offered the outdoor pool- which is not heated and was so cold we couldn’t even swim. We booked again this year bc I liked the property and hotel so much. This time they just said the indoor pool was “closed” and no reason was given- so AGAIN the kids couldn’t swim! The outdoor pool was available but again- freezing cold and packed with rowdy teenage sports teams. The front desk staff didn’t seem like they could have cared less when we expressed disappointment at not being able to use the indoor pool for an undisclosed reason. Will be giving up on this hotel which is a shame bc everything else was great.

My room smelled weird, the sink did not work and neither did my TV. I asked for towels and had to call 3 times to get them and the kids who stayed there were soooooo loud. I couldn’t even enjoy a swim in the pool with all the chaos.

Best hotel for family. TY!!

Exceptional and professional Staff. Willing to help and serve. The hotel experience was as good as the concert we came in town for. Check in and parking process was smooth. Young, professional and courteous staff. Fast wifi connection, water, check in cocktail hour and omelet to order breakfast were stellar. Great value for money without appearing cheap. We felt like these people were glad you came. We've added them to our favorite list. Definitly referring them to our friends and family.

Spacious, clean rooms. Friendly staff. Great breakfast and happy hour. Nice Indoor pool and gym. Pool stayed busy with families. Attached Garage parking only $20/ day - good for Bethesda. Convenient location. Would definitely stay here again.