Comfort Suites

Trying to be fair, but some big red flags on my recent stay. The good: The beds were very comfortable and I slept well, the rooms were large and spacious, plenty of parking, front desk staff was friendly, convenient location, hotel breakfast was adequate. The bad: My hotel room needed serious updates. There were old stains on the carpet, the desk chair was broken with duct tape holding the upholstery together and the seat raise/lower function did not keep the seat in place, there was a big clump of hair in the bath tub, need to refurbish the entire bathroom. I could hear everything in the neighboring room: a barking dog, the TV, every flush of the toilet, the young kids, the room air conditioner was not powerful enough to cool the entire room so everything felt warm and damp in the room on the first day. The ugly: The elevator was broken, the swimming pool was closed for maintenance, and the soda vending machine was broken. The price was good, but you're getting what you pay for here. The place needs improving and updating. Fix the darn elevator for starters!

I paid $45 more because the motel had a pool and a hot breakfast with eggs, meats and other items. The pool was shut down and the breakfast was not a hot breakfast just pastries milk cereal. I could have got that alot cheaper. We only stayed overnight for the pool and breakfast. If we would have known in advance we could have stayed alot cheaper somewhere else. We were not informeded of the pool closing until we were at the pool with our grandchildren. We should be compensated in some way. Thank you.