TownePlace Suites by Marriott Bangor

Loved staying at the this hotel. The staff was amazing - so friendly and helpful. With the covid restrictions, it was easy and accommodating. Signing up for the pool was easy and nice to have our own time at the pool, instead of sharing the space. Breakfast was decent as well. Very impressed. The extended room was still plenty of room for me and my family for the weekend. 5 stars. Can’t wait to stay there again!

Rooms were big and roomy for my four young kids to play in

The hotel itself was clean & comfortable but staff was incredibly rude. They literally made rules up, going against what was posted in the pool area, and then continued to contradict what they were saying at the time of saying it. They limit the amount of people in the pool due to covid, which is great, but they don’t set time limits, so if you don't get there at the right time, you may not use the pool at all. They count infants in the number of people allowed in the pool area, & they continuously give nasty looks when walking by or dealing with guests. The heat in the room didn’t work, it only blew cold air all night. We just booked a one night stay with our kids to escape the chaos of the world right now & to bring them some normalcy which ended up just being a joke & more chaos than had we just stayed home. We were at their sister hotel last month with zero issues. We will NOT be back to this hotel, ever again!