Sam's Town Hotel & Casino, Shreveport

About the hotel

3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a nightclub, and a fitness center are onsite.

Nearby attractions

Located in Shreveport, Sam's Town Hotel & Casino, Shreveport is connected to a shopping center. Red River National Wildlife Refuge and Red River reflect the area's natural beauty and area attractions include Sci-Port Discovery Center and Splash Kingdom Shreveport. Looking to enjoy an event or a game while in town? See what's going on at Spar Stadium, or consider a night out at Red River District. Water skiing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

3 restaurants and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 5:00 am–9:00 am: usd 5-20 per person

Room service available

Spa

Body scrubs

Body treatments

Facials

Manicures and pedicures

Massage/treatment rooms

Spa open daily

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Multilingual staff

Porter/bellhop

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Things to do

Fitness center

Full-service spa

Nightclub

Outdoor pool

Spa tub

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Gift shop/newsstand

More

1100 casino slot machines

Casino

Designated smoking areas (fines apply)

Show less...

Nearest Airport

Shreveport Regional Airport

11 km from this hotel

Reviews that mention...

All reviews (13)staff (4)accesibility (2)clean (3)parking (1)

Family Reviews

for Sam's Town Hotel & Casino, Shreveport

3.5 out of 5 stars

13 reviews

Review data

5 star reviews

38%

4 star reviews

8%

3 star reviews

23%

2 star reviews

15%

1 star reviews

15%

We have selected a sample of reviews which reflect what families have said about Sam's Town Hotel & Casino, Shreveport

Showing 1 - 10 of 13 reviews

Latest reviews (13)

D

Dayne

19 Jun 2024 - 20 Jun 2024

reviewed on hcom

1 out of 5 stars

The air conditioner did not work we left it on for several hours befre I called the desk around 10:00pm she told me she would get maintenance to the room but no one ever came. My wife and I were trying to get some sleep due to being up all night at the hospital with a family member we could not sleep due to how hot it was we could not open any windows to get air. We would put cold rags on our bodies too keep some what cool I told the women at check out about our air not working and she did not care at all.

F

Felicia

13 May 2024 - 16 May 2024

reviewed on hcom

5 out of 5 stars

Great family get away

T

Taylor

28 Apr 2024 - 29 Apr 2024

reviewed on expedia

4 out of 5 stars

Despite the ups and downs of my stay, I must highlight the exceptional service I received from the staff at the deli and Smoky Jones. Their attention to detail truly elevated my experience. However, I encountered a significant setback at the front desk, where further training is clearly needed. My sister and I had booked two rooms to rest during our childhood home renovation. Unfortunately, a simple request to retrieve my key from my room turned into a humiliating ordeal. Despite explaining my predicament, the guest receptionist, Monica, insisted I come down in person, disregarding my lack of presentability. This unnecessary inconvenience left me feeling mortified and embarrassed. Such lapses in customer service overshadow the positives of my stay, making it unlikely for me to return in the future.

J

Joshua

16 Apr 2024 - 18 Apr 2024

reviewed on expedia

5 out of 5 stars

I liked it was kid friendly, and up on the 18th floor looking at the river was very nice and enjoyable

A

Ashley

1 Feb 2024 - 3 Feb 2024

reviewed on hcom

3 out of 5 stars

The 1st room I was put in they had no lock at the top so I requested a new room. They put me in another room. Well that room was hot, & we didn’t get much sleep. I hated to change rooms because it was late and I was traveling with little kids. The staff was very friendly.

J

Justin

4 Nov 2023 - 5 Nov 2023

reviewed on orbitz

2 out of 5 stars

The person who checked me in was as cold as ice. No hello, no welcome, no thank you. Nothing. There was skid marks in the toilet. I couldn’t believe it. And to make matters worse, the toilet is not secured to the floor. The bed didn’t have a fitted sheet. Only two flat. My key wouldn’t work in the elevator so I need a new one. Not a big deal, but the front desk lady was rude. I definitely regret wasting my money on this dump.

M

Marcy

19 Oct 2023 - 21 Oct 2023

reviewed on orbitz

5 out of 5 stars

The only negative thing was there was no upgrades available as offered. The room I booked was huge with an enormous bathroom. Plenty of room for a family of 4.

K

Kelly

16 Jul 2023 - 18 Jul 2023

reviewed on orbitz

5 out of 5 stars

Stayed 2 days for my wife's birthday. Really enjoyed my stay. Room was clean and the staff was friendly as usual. My family friends and I normally stay at Sams Town when we come to Shreveport. Really like this place.

C

Celeste

9 Jul 2023 - 10 Jul 2023

reviewed on orbitz

1 out of 5 stars

Came here for a night while traveling. The restaurant we wanted was closed but is advertised as opened 7 days a week. Went the neighboring restaurant was served a raw hamburger. Left came back to go swimming was kicked out after 5 mins bc adults only 8pm on. Us and two other families were told no more. No adults were around for swimming. Definitely not worth $150. They also charged an extra $100 in case of damage and our room had lights hanging from the wall scribble on the backboard of bed. Tried to call and explain and they just wanted to move us. I just wanted a note put in so we aren’t charged. I’m sure they are gonna charge. I’m so over it. Just keep driving not worth the stop.

A

Amanda

11 Jun 2023 - 16 Jun 2023

reviewed on hcom

5 out of 5 stars

The hotel was very clean every one was nice and help The issue was not with the Hotel but surrounding area. there was homeless people sleeping on the steps of the civic center across the street. The hotel had lots of security felt safe in side but to walk to family oriented Discovery museum and Aquarium felt very un safe. Never saw a police car at all in 5 days.I found it very sad.