Homewood Suites by Hilton Shreveport / Bossier City, LA

We arrived late and check in was easy. Our room was spacious and clean. Bathroom was huge. Plenty of towels, pillows and linens for our large family. Breakfast buffet was excellent and late checkout availability at noon made us not feel rushed.

We go to Shreveport LA to visit family and we always stay at the Homewood Suites by Hilton. Usually we have a super nice room. This room had a lot to lack. Super small tub that had chips in the porcelain. The outside of the fridge needed to be cleaned. Our check in time was 3 pm and we got there at 3:30 and had to wait another hour for a clean room. All the AC in the room was off and it was nearly 80 degrees in our room. This room was just not what we are used too and definitely not as described by hotel nor did it match any pictures on the website. So disappointed!

Our Stay was amazing! This is the 4th consecutive year we have held our family trip at Homewood Suites Bossier, about 40 of us from La & Tx share the site as a central connection to family fun. We look forward to future stays at the hotel. .

I chose this Hotel based off of the great recent reviews it had. My family and I were traveling home from Florida and just couldn’t go anymore. Pictures online looked great and reviews were great. We needed a suite because we were traveling with my parents and our 1 year old baby. Check in went smooth and they were friendly. The room we were given was considerably worn and not maintained. Towels were clean but the room itself was definitely not worth our money spent. It needs a major deep cleaning. Baseboards were stained and taped together. The bath tub was stained and the grout and corner of the tub was nasty. If we had not been so extremely tired I would have demanded a refund and went elsewhere. I actually used a towel to stand on in the shower and on the handicapped bench where I sat my daughter to wash her. There may be other nicer rooms given to regular check ins but we were very disappointed in the shape of our room and the condition of the items in it. I always try to be fair with reviews and know mistakes happen but this was not just something not cleaned once or twice. Constant neglect and such a shame because the interior when we walked in was very promising.

Clean, affordable and great complimentary breakfast. Staffed by hard working nice people. We come to visit family a couple of times a year and we will definitely stay here again.

Great hotel especially when traveling with a large family! Clean, comfortable and friendly staff!

I requested an accessible room as I am handicapped. I was given a standard room and the hotel was completely booked. It’s hard to get up from a low toilet when you have no muscle in your knees. I had a staff member carry in an over the tub shower chair to help with getting off the toilet but most of the time, I used the lobby restroom. My family had a 9 hour drive before checking in to this hotel. There were also roaches in the kitchen.

Had to clean the room ourselves after arriving after midnight with two sleeping kids. The property is old and outdated. The whole place has a faint mildew smell. We got to our room, 432, and it had obviously not been cleaned other than trash taken out and a new top sheet, in quite a while. No cleans rooms were available to switch us to so my husband and I spend over an hour in the middle of the night changing bedding and cleaning everything with Lysol wipes from our car before we could get to sleep. The bedding is pathetic. Old worn out pillows. No comforter. No basic toiletries in the room. Dirty dishes in the sink and dishwasher. Filthy carpet. Cobwebs in the corners. Broken side table. Large damp spot on the sofa that smelled like urine. Walks has old drops of liquid running down all over. Layer of dust on the fan. Built up grime along baseboards. It was gross. The breakfast area was dirty. The two ladies running the area were very rude to anyone that asked a question. We left after the first night and booked a cheaper and much cleaner hotel but lost the $250 for the second night at this hotel and could not get a refund because we booked on hotels.com. This was our first time having such an awful experience at any Hilton property. It was a bad experience and if cleanliness is important to you, do not stay here.

Needed to stay over in Shreveport/BossierCity for a family event. Brought along my dog and an elderly mother, the reason for wanting a kitchenette and living room separate from sleeping area. Checking in was easy enough and front desk staff was friendly. Took doggy and mother to room, dropped them off to be able to unpack the vehicle. As one might imagine w a family of four and an animal staying out of town for a number of days, there was A LOT of items to unload - luggage/bags/ice chest/dog bed/gifts for event etc. After unloading quickly we left the room to meet up w family and returned very late at night. To our surprise we found the room to be DISGUSTINGLY FILTHY!!! Dust on the picture frames, the remote control for the tv in the living room was NASTY, there were spider webs by the bathroom mirror and in the cooling/heating unit grills in the bedroom and living room something like dust bunnies were on them. One floor lamp was askew w no way to right it no matter how I tried and a lamp in the bedroom on the desk had a tattered shade that was so icky no way was I going to touch it accidentally by turning the lamp on. Ew! We did not complain to the staff as we decided we weren’t going to be in the room much other than to sleep (bedding seemed clean) and moving to another room would require so much extra work, no thanks! The pool looked pretty though we did not use it, nor did we attend breakfast in the dining area. I’ll not be back.

Amazing , my family really enjoyed it. Especially room service. Hot breakfast was delicious and delicious. Kitchen staff was very polite