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Courtyard by Marriott Alexandria

3 star hotel
Connecting rooms
8.6/10 Excellent
(646 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Courtyard by Marriott Alexandria receives mixed reviews, with some families praising its comfortable rooms and helpful staff, while others cite issues with cleanliness and unprofessional staff interactions. Positive feedback highlights the family-friendly room design and convenient food court. However, some guests have reported issues like roaches, malfunctioning room amenities, and unexpected fees. It's recommended to carefully weigh the conflicting feedback before booking.

Guest highlights

Helpful staff at check-in who assisted with finding suitable rooms.
User-friendly and easy-to-navigate food court.
Family-friendly room design.

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Alexandria, Courtyard by Marriott Alexandria is in an area with good shopping. Johnny Downs Sports Complex and Pineville Recreation Complex are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kisatchie National Forest and Red River.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6:30 am–9:30 am: usd 2-18 for adults and usd 2-18 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height bed
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Courtyard by Marriott Alexandria
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Courtyard by Marriott Alexandria

Latest reviews (5)

J

James

20 May 2023 - 21 May 2023
reviewed on expedia

5 out of 5 stars

comfortable,, slept like a baby.
T

Tamela

23 Sept 2022 - 25 Sept 2022
reviewed on hcom

1 out of 5 stars

Our room had baby roaches!!! The Assistant Manager is a liar! Don't spend your money or time here. The rooms are dark and dreary. The carpet smells like mold. Our shower was coming apart at the seams. Looks like the Maintenance workers tried to seal the breaks up with calk. The lights over the min fridge and microwave didn't work. Neither did the one on my side of the bed. One of the plugs on the other side of the bed didn't work. This hotel has really gone down since the last time I stayed there years ago. It's not worth it to save a dime!! We love to stay by the mall. So we will be staying at one of the other hotels from now on.
K

KIRT

22 Jul 2022 - 23 Jul 2022
reviewed on expedia

3 out of 5 stars

Ok property, but unprofessional staff during check in. I shouldn’t hear the details of a potential hookup now that someone is not pregnant like they were afraid of. Some real baby mama / daddy drama. They also seem to think using Expedia places me on a lower tier than a walk-in. I received an email after check in for an additional fee “parking recapture fee.” What is that about?
K

K.

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

When I arrived to this hotel the customer service was great. The front counter person was very helpful in finding the right room for me and my family. Housekeeping and the food court was great. The hotel was great for families and the rooms were great also for families. I like the design of the food court it was user friendly and it was easy to navigate through. Helpful staff and wonderful people.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

great accommodations and I definitely plan to stay there again on my next trip to Alex. w/ my family! Thanks!
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