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SpringHill Suites by Marriott Louisville Downtown

3 star hotel
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

SpringHill Suites by Marriott Louisville Downtown offers a comfortable and convenient stay for families. While some guests noted that the breakfast could be improved and the pool was chilly, many praised the friendly and helpful staff who went above and beyond to ensure a pleasant experience. The hotel's clean rooms, separate toilet and shower areas, and pull-out couches are convenient for families, and its central location makes it easy to explore the downtown area.

Guest highlights

The exceptionally friendly and helpful staff who went above and beyond to assist guests.
Clean rooms and convenient amenities like separate toilet and shower areas and pull-out couches.
Great location in the downtown area, convenient for exploring the city.

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

SpringHill Suites by Marriott Louisville Downtown is located in Downtown Louisville, a neighborhood in Louisville, and is in the entertainment district and near the airport. Whiskey Row and Belle of Louisville are local landmarks, and some of the area's attractions include Muhammad Ali Center and Louisville Science Center. Looking to enjoy an event or a game while in town? See what's happening at KFC Yum Center or Louisville Slugger Field. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Louisville International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for SpringHill Suites by Marriott Louisville Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

17 reviews

Review data

5 star reviews

29%

4 star reviews

41%

3 star reviews

18%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SpringHill Suites by Marriott Louisville Downtown

Showing 1 - 10 of 17 reviews

Latest reviews (17)

A

Allison

29 Mar 2024 - 30 Mar 2024
reviewed on hcom

5 out of 5 stars

The staff was very friendly. The room was clean and the breakfast was great! Thanks for helping my family stay safe and cozy on our quick trip! We will be back next time we stay in town!
W

Winnie

22 Mar 2024 - 24 Mar 2024
reviewed on hcom

3 out of 5 stars

Let me start with the breakfast, my family and I wasn’t happy at all with their breakfast. Just scrambled eggs, bacon, & bread( couple options) they had cereals for kids. But it wasn’t giving at all. I am not if we stayed on a busy weekend but there was traffic to get into the elevator all the times. I wasn’t happy with that. The rooms were okay and cleanness was decent.
K

Kristine

14 Feb 2024 - 17 Feb 2024
reviewed on hcom

4 out of 5 stars

Service was amazing! This hotel had great employees. I liked that the toilet was separate from the shower area but the sink in the toilet room was extremely small. Great location and felt safe the entire stay. It was nice to have the pull out couch so our kids had separate beds.
T

Tracey

24 Dec 2023 - 26 Dec 2023
reviewed on hcom

5 out of 5 stars

Absolutely amazing stay with family to celebrate Christmas Eve & Christmas day. Front desk clerk Ashley went above and beyond to make our holiday special
T

Tracey

24 Dec 2023 - 25 Dec 2023
reviewed on hcom

4 out of 5 stars

Prior to checking friendly front desk clerk inform me of the deposit which I felt extremely high. We had loaded the cart with Christmas gifts. Ashley went above & beyond to make sure my family celebrated Christmas without me canceling and find another hotel.
B

Brittani

15 Dec 2023 - 17 Dec 2023
reviewed on hcom

5 out of 5 stars

It was clean, nice rooms, good Breakfast. The pool Needs work tho. No hot tub and it was so cold My little ones couldnt get in it!
W

Wanda

9 Dec 2023 - 10 Dec 2023
reviewed on hcom

4 out of 5 stars

Just a quick family trip. Clean. Friendly. I would go back.
S

Shannon

6 Oct 2023 - 7 Oct 2023
reviewed on hcom

3 out of 5 stars

We did an overnight to have access to a pool and be closer to the zoo. I expected the suite to have a bit more of two areas since I had a toddler in the pack n play that I wanted in a different section and the partition by the desk was a half glass wall which was less than ideal. The pool was clean but it was a bit chilly. We also couldn’t get the tv Netflix app or chrome cast to work.
P

Paul

30 Jun 2023 - 2 Jul 2023
reviewed on orbitz

5 out of 5 stars

Hotel was very clean, and our room location with view was very nice kids loved it. It would’ve been nice if there was an ice machine on each floor. Had to go from the eighth floor to the sixth
B

Brandi

3 Jun 2023 - 4 Jun 2023
reviewed on orbitz

3 out of 5 stars

I liked that everything I needed was in the downtown area. We walk through the neighborhood and ended up running into a live out door concert. I didn’t like that our suite wasn’t cleaned, one of the walls had food on it and the bed sheets had dried up blood stains. I expect to stay in a decent room for the price of their suites. My child is autistic and don’t like changes once we have him settled, The guest service was awesome!
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