Hilton Garden Inn Lexington Georgetown

The bathroom was clean. They had renovations but it was okay. We love the pool area though a little smaller. It was a good stay for my family

Had my truck hit in the parking lot and no cameras to see who did it. Also wasn’t able to stay due to family emergency so tried to call and see what could be done about another night stay on top of my truck being hit and was told nothing can be done

May have been Expedia 's fault, but when I booked 3 rooms they put each one under a different name so was told I only had one room. This was already late and we had 4 young children with us to make matters worse. After about 30-45 minutes, we finally figured out the problem and got 3 rooms all on different floors. Then around 2:30 a horrible noise woke me up and continued for about 2 hours. After about 30 minutes, I got dressed and went to see where noise was coming from. It was something going on in the mechanical room. I went to front desk and told lady to which she responded, "Oh is that happening again?". She was only person there and couldn't do anything about it. It also woke up my granddaughter, which meant I only got a couple of hours of sleep that night. Never staying at Hilton Gardens again! So frustrating!

We stopped there on our way to the Ark Encounter, it was a great stay. Clean rooms, great breakfast and the kids really enjoyed to pool. We loved there was a steak house across the parking lot.

Booked a stay here because it was only a few miles from house and my children wanted to swim and stay in a hotel “like on vacation” After checking in we were told they had no vending machines but we could purchase snacks at desk but “good luck because we have nothing and we are out of everything” We were woken up at 10-1045pm to 4 men beside us (room 406, we were 408) blasting music, slamming doors going in and out of room up and down the hall from bar area. Tried calling lobby but desk didn’t answer. My 4 and 3 year old were then woken up at 12, 1230, 1 , 130am to when I finally went down to lobby with no shoes on to get the desk to get them to stop and stated that if it continues we would pack up at 1 am and just go home since we lived two miles away and were not getting a quiet fun experience like we thought.. she walked with me and could hear the music blaring.. it continued after desk asked them to stop. Continued until about 215-230. We left the hotel with zero sleep and us 4 were actually even more tired than before we got to the hotel for our “relaxing” stay. We bring a box fan and even over the loud fan on highest level it woke me and the children up so you can only imagine how loud they were. When checking out the next morning we were not asked “how was your stay” or when thanked for coming. And when I addressed what happened and that I had to get the lobby staff unclimbed after multiple attempts to call lobby and no one answering he said nothing but “oh”

We had a wonderful stay, the room was clean & spacious & smelled soo fresh. Was pleased & surprised to see a keurig in the room & microwave with mini fridge. Very nice when traveling with the family to store & heat leftovers. Staff was very laid back & easy going.