Hampton Inn Leavenworth

Our family from Texas has used this Hampton Inn over the last several years. It has always been a wonderful stay! Y'all are always very friendly, super clean and a great breakfast. I wanted to thank you for all the effort you have given to make this an enjoyable experience.

I booked a stay for one week at this hotel. I arrived to my room and my wife noticed that our bathroom had hair all over the floor, so due to the late hour we requested that our room be cleaned again with Lisa. Lisa was the absolute best and always assisted us throughout our stay. I have nothing but good to say about her. The room was cleaned the next days as requested. On 6-22-23, my wife and I spoke with the general mgr, Jordan, we asked when our room was set to be cleaned because if you book a room for over five days, the hotel only has to clean it every five days per Kansas Dept of Agriculture Division of Food Safety and Lodging. Hampton Inn says it does it every four days. Jordan stated the room was set to be cleaned on 6-24, but we could request it to be cleaned prior to that date. We requested it to be cleaned on 6-23. I observed him write it down. Well, it did not get cleaned. I contacted the supervisor, Julie. I asked her why our room did not cleaned and she could not tell me. I asked her if I could have my room cleaned today, and she said if you leave in ten minutes. I declined because my kids did not shower yet. Her attempt at an apology was poor because she was yelling at me as she did it. She even called back to tell me that we could be asked to leave our paid hotel if this was not resolved. For what? Asking for my room to be cleaned? She even said that I was shoving her apology up her ###. My room was never cleaned during as required by law. They are not clean.

I loved how courteous and helpful the staff was. Our check in was seamless, our room was extremely clean and quiet, we slept like babies after showing our dogs all day. I also love the hotel is pet friendly!

The property is nice, the area around it not so much but I think Leavenworth is a dirty, dumpy place. We have family in town so that is the only reason for us to visit. Would definitely stay here again. They are pet friendly which is great for us 👍

The beds are always super comfortable and I feel safe traveling here whether it is with family or alone. I arrived early so I could eat, shower and turn in early as I was leaving early the next day. Looks like fate had other plans. My room faced the street and it was very noisy from the get go. Motorcycles racing up and down the street until late in the night. Ugh….short night. Will ask for room that does not face the street in the future.