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Holiday Inn Express Hotel & Suites Hays, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express Hotel & Suites Hays, an IHG Hotel is located in Hays. Ellis County Historical Society Museum and Fort Hays State Historic Site are cultural highlights, while Walter P. Chrysler Boyhood Home is a local landmark.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available weekdays 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Hays, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

0%

3 star reviews

43%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Hays, an IHG Hotel

Latest reviews (7)

b

benjamin

7 Jul 2024 - 8 Jul 2024
reviewed on hcom

5 out of 5 stars

The gentleman that checked us in was amazing! He tried to accommodate our two families. He made sure we had everything we needed!
L

Luke

6 Apr 2024 - 7 Apr 2024
reviewed on hcom

3 out of 5 stars

We paid extra for a room with additional floor space for our 5 month old baby, little did we know that room would share a wall with the pool that's open from 7am to 10pm, and yes, people were in there screaming from open until close. Couldn't switch rooms because the hotel was sold out, we will probably opt to stay at a different hotel in the future as this is the only one we've ever seen with a room sharing a wall with the pool. Better to avoid the hotel than run into that issue again.
C

Courtney

26 Dec 2023 - 27 Dec 2023
reviewed on hcom

5 out of 5 stars

We ended up staying due to blizzard conditions on our route home. Us and our 16 month old. It was comfortable enough for us and had a bath tub to bathe the baby. We were right across from the elevator, which I thought would be noisy, but it wasn't too bad. Overall good stay. While i don't see us needing to stay in Hays again, i would definitely recommend this place.
R

Rachel

31 May 2023 - 1 Jun 2023
reviewed on orbitz

2 out of 5 stars

Front doors were filthy. We had a family of 6 and it was stated that one room could accommodate us all, but it only slept 5. Breakfast was good. Room was clean.
C

Caleb

28 Apr 2023 - 30 Apr 2023
reviewed on hcom

3 out of 5 stars

Very very poor water pressure for the shower, almost unusable. And the pancake maker my kids were very much looking forward to was out of commission both Saturday and Sunday during our stay.
M

Michael

8 Apr 2023 - 9 Apr 2023
reviewed on hcom

3 out of 5 stars

We've tried a few of the hotels in Hays and found the experience relatively similar between this one, the Hilton and Hampton Inn. The only thing that the Holiday Inn Express has that's better than the others is the breakfast. The downsides were: we didn't find the beds or even towels as comfortable, there's only one elevator which creates wait times, and 1 out of 4 of our family members didn't have any conveniently located outlets. I would recommend spending less and potentially having a better stay at one of the other hotels.
A

Andrew

12 Aug 2022 - 13 Aug 2022
reviewed on orbitz

5 out of 5 stars

Excellent hotel for families.
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