Best Western Plus Hiawatha Hotel

Stayed with my family overnight for a road trip. The place was very clean and comfy and the people were generally kind and accommodating. Would definitely return is ever in the area again.

My kids complained about the wifi but that was all.

The room was basic but clean and had everything that we needed. The breakfast was very good and we loved the hot drink station(sorry, can't remember what it is called). All staff that we encountered were very nice and friendly. We did have some billing issues but noones fault. I am still working to get it straightened out. We will probably stay again when in town visiting family.

We stayed at this hotel because of the indoor pool. I had children looking forward to swimming all weekend. We got there to be told the pool was closed, and had been down a while. I wish they had said it was closed. I had to deal with upset kids and find other things to do in a small town. I was not hapoy

We booked 3 rooms for family to stayb in, for a wedding in town. When we arrived, we were told elevator is broken, so we had to carry all supplies up stairs. We went to get ice on 2nd floor, however that ice machine was broken. Our chair in the room was broken. The pool looked as if it hadn't been cleaned, and almost had a film on the water, so swimming was out. The hallways and stairs need a good vacuuming and were dirty. The beds were hard, not comfy. The hot Breakfast- was a joke. No fresh fruit, no non dairy options, the yogurt machine was broken, powdered microwaved eggs, very limited options. A family member got cereal out of the dispenser, only to find ants inside the dispenser. There was no one working to refill anything during peak Breakfast time. We paid over 150 per night, and would not stay there again. I hope new management can turn the hotel around.