Comfort Inn & Suites Cedar Rapids CID Eastern Iowa Airport

We enjoyed our clean, quiet room and the hot breakfast. It is an easy place for us off of I380 and close to our family.

breakfast was awesome. room was not cleaned right. cloths left in drawer from previous stay. plays a small plant was left in window sill was made by a child for a mother. hand prints on pot etc . when i opened curtain fell on floor dirt went everywhere. when i told the front desk he made excuses z “pot must have been small” no it was not. no apology. told about cloths in drawer made more excuses

Great value for the price. Rooms were clean and comfortable. Lots of charging stations which was nice for our family wanting to charge phones/tablets prior to flying. Hot breakfast was decent. I’d stay again if flying out of Cedar Rapids airport.

We have stayed at this property several times a year. We always found the staff to be pleasant. The reason we chose this property over others is that we could leave our car there for free and take the shuttle to and from the airport. In fact we just did that again this past February. I always confirm that we can leave our vehicle for free and it has never been a problem. This time was different, we were told that we would be charged for leaving the vehicle there. Also, we rented two rooms and in one the TV did not work. The occupant of that room went to the desk to tell them it didn't work. He was told they couldn't help him and he needed to call from his room for assistance. He did that and it still did not work. He went back to the desk and was told to try again. He did and thru the call could still not get it to work. He went back to the desk and this time a tech was sent to his room and got it working. My husband and I were in the common area and the staff person came to me and said that if the person in the room with the non working TV came down one more time she was going to kick him out. The tech who came to the room got the TV to work and was very pleasant. Based on this experience we will have a difficult time staying here again. In the past I have told family and friends about the great shuttle service and free parking. We were extremely disappointed.

Good price and exactly what a family needs in a stay.

I wouldn’t recommend nor stay here again. For the cost the room was not clean and evening staff couldn’t even provide proper bedding for the pull out sofa bed our kids had to sleep in. We asked for blankets and pillows and we’re informed they didn’t have any. Or sheets for the bare mattress. After finally receiving two pillows we were handed mattress covers for our kids to use as blankets. Not thrilled nor impressed. Payed less for a nicer, cleaner, friendly and helpful hotel.

The staff are friendly, accommodating, go above and beyond. My flight was cancelled because of a blizzard. They tolerated my many frantic calls, They came for me at the airport late at night. I felt safe and welcome in a very stressful situation. They were kind to others and treated those who had been stranded several days like family.

Unfortunately the maintenance guy quit so a ton of things within the room and the hotel were broken or not operating properly. This was of no fault to the hotel staff but it did affect our stay. It was very hard to see in the bathrooms because many of the lights were out, the showers took nearly 45 minutes each time to even generate warm water and the bathtubs never filled with water which made it impossible to bathe our kids.

Saturday night was’t quite, but Sunday was. To many kids running the halls.

When checking in the guy was friendly, but super slow. He had to call manager bc it was a virtual pay and I had to wait for her to do her thing for 5 minutes. I had littles in the car waiting. So expect a slow check-in. Also, we reserved a room with a tub for the kids and didn't get one. The room was spacious, but one of the bedside lights didn't work, there's a missing piece of threshold from carpet to tile, the breakfast was less than desirable. No water, super runny waffles that you couldn't eat. I got a reduced rate in this room at $111 and I feel like it was totally not worth it. I won't go back.