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Best Western Delta Inn

2 1/2 star hotel
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Best Western Delta Inn receives positive feedback for its warm and friendly staff, who are often described as treating guests like family. Families appreciate the daily-changing breakfast menu, ensuring fresh food, and the added treat of complimentary cookies during happy hour. The hotel also boasts a warm pool, a definite plus for families with children. While some guests mention the need for housekeeping improvements, the overall experience is described as pleasant, particularly for those on road trips or visiting family in the area.

Guest highlights

The warm pool is a hit with children.
The daily-changing breakfast menu ensures fresh food choices.
Complimentary cookies during happy hour are a welcome treat.
The friendly and helpful staff create a welcoming atmosphere.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and concierge services.

Nearby attractions

Located in Effingham, Best Western Delta Inn is in the city center and near a train station. Effingham Performance Center and Mid America Motorworks, My Garage Museum are cultural highlights, and some of the area's attractions include Bliss Park and Effingham County Fairgrounds.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available 6:30 am–9:30 am on weekdays and 7 am–10 am on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)
Garden
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Fireplace in lobby
Renovated entire property - october 2016
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Best Western Delta Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

50%

4 star reviews

38%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Best Western Delta Inn

Latest reviews (8)

B

Brad

19 Dec 2023 - 20 Dec 2023
reviewed on orbitz

1 out of 5 stars

The staff were terrible. At the reception, we didn't get a " hello" even after volunteered one. The first words items by the receptionist who had her mouth full of food was" name?" The gym had terrible equipment, with sticky, dirty buttons on the treadmill. Breakfast was the first I have ever had in a hotel that includes breakfast: no fruit at all, no unflavored oatmeal or any cereal other than kids ones, and no black tea. There was an empty box of black tea bags so I went to the reception asking if they had some and both ladies just repeated: black tea??? No! First time we have been unhappy with this hotel chain
R

Robert

19 Sept 2023 - 20 Sept 2023
reviewed on hcom

5 out of 5 stars

The staff treats you like family. Breakfast menu changes daily so you know the food will be fresh. They even bake cookies for the Happy Hour!
W

William

12 Jul 2023 - 13 Jul 2023
reviewed on orbitz

5 out of 5 stars

Great breakfast. Super comfy beds. Digital thermostats in the rooms. Beds were really high off the ground, not so great for kids and short people.
L

Linette

30 Jun 2023 - 1 Jul 2023
reviewed on orbitz

4 out of 5 stars

Friendly staff, nice place to sleep for the night during our cross country road trip with the family.
K

Kathy

21 Oct 2022 - 25 Oct 2022
reviewed on orbitz

4 out of 5 stars

We have stayed here for many years as we visit family in Effingham. I am a little disappointed as we had to go get our own towels, coffee & sit trash outside the door. In other words, on multi day stays, we had no housekeeping. This is not a cheap hotel & I expected better service.
L

Larry

8 Sept 2022 - 9 Sept 2022
reviewed on hcom

5 out of 5 stars

We were on a family trip, and chose this place because of it being about 2-3 hours from Indianapolis. This was one of the nicest hotes we have stayed at in the past five years. It is very well constructed (nice solid wood doors in the room) and maintained. The breakfast was great, and the people who work there are very helpful.
S

Sarah

29 May 2022 - 30 May 2022
reviewed on hcom

5 out of 5 stars

We travel with kids, so we loved the warm pool! Great breakfast, and free cookies were a plus! We also had a dog and were only charged a $15 free (instead of $50 like some places).
L

Laura

13 Jun 2018 - 14 Jun 2018
reviewed on expedia

4 out of 5 stars

Room was nice. Pool was fun for grandkids. Breakfast was ok. Hallway carpet and floors in lobby need cleaning. Spoiled carpet. Men’s room floor and lobby floor needed sweeping and mopping.
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