Hampton Inn & Suites Chicago-North Shore/Skokie

This place was great as well as family friendly. My room was really clean, I actually looked forward to the amazing breakfast options every morning.

When we went the staff seemed distracted and was not helpful. Breakfast was not good and there was several kids running around with no parents or guardians around and the hotel would not do anything about it. The kids got a table right by us and we’re really rude.

A wonderful family friendly property. A bit out of the way of Chicago so expect a good hour drive for sightseeing.

This is a pet (friendly)? Hotel But my husband was attacked by a hotel residence dog The hotel was superb other than that incident the staff was super nice from the front desk to the kitchen staff amazing. But far as the dog incident goes Just because someone says there dog is friendly and trained that maybe when there in their familiar environment with their family but with strangers and many people coming and going can make a pet have anxiety all dogs should be on a leash at the hotel this dog parent could not handle him/her the dog did not listen to any command or the calling of his name the dog was completely unhinged!!

When we walked into the hotel we were slipping and my daughter fell due to the ice in the entry way and the blankets and towels the staff put down. Once we began to check in we were told we did not have a reservation despite the fact we had a receipt, confirmation number and had paid in full for the room. As our reservation is being looked for there are police officers speaking with a prostitute and drug dealer. The man at the front desk gives me the “phone number “ to call Hotels.com and it was an x-rated call service. Our minor children were sitting on the couch opposite the desk with the police and apprehended people between us and them. We could not get to our children as the escalation grew. The police finally moved the people and we grabbed our children. They never found our reservation and finally made a new one after seeing our children witnessing everything. Only one elevator worked out of 4, parties were going after midnight and the halls reeked of weed. We have stayed here for the past 3 years when in town for ice skating competition. Never again!

I booked 3 rooms for our family trip to Chicago. Prior to check in, I called the hotel to make sure that if we can have a connecting door or at least the 3 rooms be on the same floor and close to each other. The person I spoke with told me that he saved 2 rooms connected and the other room will be if not close will be within the same floor. When we arrived and checked in they gave us the 2 rooms with connecting door and the other room was on the 5th floor and now they’re claiming that if we booked our stay the rooms are not guaranteed. It doesn’t make sense that if 3 rooms are booked all together why woul id be on a different floors? I would understand if I didn’t call prior to our check in but I did and the person I spoke with confirmed it to me. They did some revision but the rooms will still be separated from each other. The lady who assisted us was not very helpful and the guy who initially checked us in looks like doesn’t know what he’s doing. Good thing we only stay 1 night and I don’t think we are coming back. Very disappointing. Never going back.

We had a family trip and reserved three rooms. The rooms were nice and the beds were comfortable. The freeway access is really nice. The breakfast was good. We were very happy

We had two rooms and staying friday to Monday during memorial weekend. I was on the six floor which was great. My parents were on the 7th floor and had issues with kids running up and down the hall at midnight screaming their heads off. Security did finally come and make them stop after about 30 mins. The staff was great however they didnt didnt clean pur rooms which was strange since they never notified us that they wouldnt. All in all we would stay there again and enjoyed our trip

Check in was quick and easy. Room was clean. Staff friendly. Breakfast good. Parking good. WiFi was glitchy. When guest in room next door used shower, water came in our sink, bubbling and flowing over. Shower water was warm but not hot and kids had were not comfortable getting shower. I told guest services on second day and was told a I’ll be switched to a different room but it never happened. We been here in Feb 2020 and this was our second time here. Don’t know if we’ll come back here.

Excellent!!! Service was top notch, even over Christmas! Staff are warm and friendly, very accommodating!!! Will be my hotel of choice when visiting family!!!