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Best Western Plus Champaign/Urbana Inn

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (10)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.

Nearby attractions

In the business district and near a train station, Best Western Plus Champaign/Urbana Inn is in an area with good shopping. Krannert Art Museum and Prairie Fruits Farm and Creamery are cultural highlights, and some of the area's activities can be experienced at Champaign County Forest Preserve District and Hardy's Reindeer Ranch. University of Illinois Observatory and Champaign County Fairgrounds are also worth visiting. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free full breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Grocery/convenience store
Vending machine

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Best Western Plus Champaign/Urbana Inn
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

10 reviews

Review data

5 star reviews

30%

4 star reviews

30%

3 star reviews

10%

2 star reviews

20%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Champaign/Urbana Inn

Latest reviews (10)

P

Patrick

2 Aug 2024 - 4 Aug 2024
reviewed on hcom

3 out of 5 stars

Hotel itself was pretty decent, nice location. Wasn’t very happy with the staff. We met up with family for a couple nights, desk staff was rude to my daughter, then accused them of stealing a pillow after checkout, which they didn’t. We had to change our room the second night due to a clogged tub drain. Many strange rules posted all over as well. I would stay somewhere else mostly based on the staff.
a

andrea

15 Feb 2024 - 16 Feb 2024
reviewed on expedia

4 out of 5 stars

High school team allowed kids to run through halls until midnight
M

Molly

22 Nov 2023 - 26 Nov 2023
reviewed on expedia

2 out of 5 stars

4 people booked for our room and I had to ask for towels multiple times since they kept giving us 3 sets. Floors were really uneven in the hallways and fitness room like they had holes in and instead of fixing or leveling things they just covered them up with carpet and laminate flooring. Pillows were really flat so I asked for a couple extra and was told they don't provide extra pillows. You could hear everything in the halls and from the room above us. Breakfast was not very good. Sausage patties were dried out and cheese omletes had too much processed cheese ib them. The elevators were freezing cold and both had problems with the lighting where it flickered all the time. As a whole my family was not impressed. We won't be staying at a Best Western again. I'd rather spend a little more for a better hotel stay. This place was really run down and not worth what we spent to stay there.
J

Julie

27 Jun 2023 - 28 Jun 2023
reviewed on hcom

5 out of 5 stars

Very comfortable beds with a very spacious room. Our family really enjoyed our stay!
M

Melissa

28 Jan 2023 - 29 Jan 2023
reviewed on hcom

5 out of 5 stars

Comfortable room and bed. Everything was very clean. The kids enjoyed the pool. And the breakfast was delicious!
T

Tom

23 Sept 2022 - 24 Sept 2022
reviewed on hcom

2 out of 5 stars

Like so many hotels now, the doors are far too heavy and have no slow close. Slamming doors all night! Terrible. Should not have a hard floor in rooms. Loud when walking on them. Sports teams should try and be directed to lowest floors. Kids and adults were loud until 2am. All sports teams. Toilet flush is so loud from low-flow, fast-flush that we could the next room's flush at night. Very disappointed with little sleep due to rude kids and their parents in the hallway drinking, running from room'to-room, slamming doors, and very loud. Nice hotel, but not for rest and sleep after driving all day. Nothing done about the noise.
S

Susan

5 Aug 2022 - 6 Aug 2022
reviewed on orbitz

4 out of 5 stars

Very nice place- loved the vinyl floors, spacious room, breakfast was nice-loved they had trays so I could take it back to the room for my kids. Overall, recommend and would stay again.
A

Alisha

15 Apr 2022 - 18 Apr 2022
reviewed on hcom

1 out of 5 stars

The hotel failed to notify its customers their pool is closed. In my room the bathroom was very dirty and we had to clean it ourselves also the since was stopped up so as we started brushing our teeth the water was filling up with water. The elevators are FREEZING like the heat doesn’t work. I stayed at this hotel last year for Easter with my family and everything was great so I’m not sure why things have gone down hill
A

11 Jul 2024 - 12 Jul 2024
reviewed on hcom

5 out of 5 stars

The room was in a great location for taking my dog out to go potty. The breakfast was very good with eggs, bacon, bagels, chobani yogurt, muffins, waffles and fruit. The beds were comfortable with nice pillows. We liked that the room had no carpet. There were kids running until after 10:00pm and it sounded like a herd of elephants. I was worried the noise would cause my dog to bark but he didn’t. Luckily they quieted down sometime after 10:20 so we could go to sleep.
A

10 Mar 2023 - 11 Mar 2023
reviewed on hcom

4 out of 5 stars

There was a large pool party Friday night with around 10 young children under the age of & years. The parents sat on the side of the pool eating/drinking but no adult was directly in the pool with them. It was too loud for me to converse with my companion (both of us in the water) so we left after 40 minutes. Also there was a needle for sewing on the floor of our hotel room when we checked in.
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