Best Western Plus Roswell / Alpharetta

This is one of my worst experiences at hotels. First we booked a room with 2 queen beds ( a family of four). After travelling 10 hours and arriving at 10 pm, the front desk argues with us we didn’t and they don’t have this room. We ended up having king with the worst sofa bed ever and with no sheets, covers or pillows. We went downstairs again to ask about them, and they brought some from the laundry room and give them to us to carry to our room. I don’t work at your hotel to carry sheets and covers myself. Not to talk about the nasty smell. It seemed like mold coming from stagnant water inside the air conditioner, which btw, took about 3 hours to start changing the very hot root to somewhat tolerable one. Also, when we opened the sofa bed, a strange crystal drug jumped from it. It was shady and the area at night is full of addicts who asks for money if you dare go out to get stuff from your car. The back door, which was conveniently beside our car, not working- you can get out, but can’t back in again, so we had to get our luggage all the way through the front door. Breakfast options were limited. For sure never again book there. Worst experience ever in my life. We ended up cutting our trip short to flee fast.

Easy parking, nice staff, and great location. Although no microwave in the room to warm kids food

good to stay with family