D
Debra
2 May 2024 - 6 May 2024
reviewed on hcom
5 out of 5 stars
Close to family and easy to get to.
M
Mindaugas
7 Jan 2024 - 8 Jan 2024
reviewed on expedia
1 out of 5 stars
HVAC unit works like jet engine, scared our family at night, terrible experience.
C
Crystal
29 Dec 2023 - 30 Dec 2023
reviewed on expedia
4 out of 5 stars
Very quiet and convenient. We have stayed at this hotel many times over the years when it used to be La Quinta and decided to try it as its new name Best Western Plus. The lobby and all surrounding areas were very nicely kept and the lobby smelled divine. Whatever they have pumping through the air system in that area they need to keep. We were, however, disappointed in the fact that we had reservations so when we arrived for check-in around 4:30, we were frustrated that our room was not ready, so we had to switch rooms. Not a major inconvenience but that IS what reservations are for, to ensure your room is ready when you get there. Moving on, the beds were super comfy and the room extra quiet. Breakfast was good but a little disappointing in that there was no sausage even though the menu board had it listed. Again, not a deal breaker but for kids who love a breakfast side such as that, a bit of a let down. Overall, we would definitely stay here again. The room condition and comfort were on point and we left happy.
B
Breona
13 Oct 2023 - 14 Oct 2023
reviewed on orbitz
5 out of 5 stars
Booked the wrong day but Vanessa was very helpful , thankful they still had availability and she was able to get me my family a room for the weekend, pet friendly , beds very nice and comfortable. Clean and cozy
D
Debra
6 Sept 2023 - 12 Sept 2023
reviewed on orbitz
4 out of 5 stars
The location was good for the visit with my family. The breakfast was good.
C
Cynthia
12 Jul 2023 - 16 Jul 2023
reviewed on orbitz
5 out of 5 stars
The staff was amazing and supportive in my families time of needs. Will definitely stay here again.
B
Barbara
25 Mar 2023 - 26 Mar 2023
reviewed on hcom
4 out of 5 stars
No one at desk when I entered. Waited while seeing the adjoining breakfast area packed with teenagers and some adults who were throwing a small football across the room. Much more like a high school cafeteria sight than Best Western lobby. Called out to the desk clerk who was in office behind the desk. Registered for the room. I asked about the group and was told they were “just hanging out” there. I said I thought it was inappropriate—finally I told one of the adults with the group that I did not appreciate the football throwing, etc.
They were all part of a softball tournament. I think this hotel needs more staff presence visible at all times. The night previous to my stay at Best Western - Dalton I’d been in another hotel also hosting a number of baseball players and families. They had a private room for them to gather and very visible staff presence to keep things from impacting other guests. Best Western Dalton has been my stop for many years when they were LaQuinta. This time they disappointed me.
A
Anthony
31 Dec 2022 - 1 Jan 2023
reviewed on hcom
3 out of 5 stars
We stayed here a few years ago when it was a LaQuinta. My wife remembers it being not so clean and out dated. Hotel now is nice. Updated, clean, well lit. Only problem we had was the beds. We should have investigated them before we left, but they felt like some sort of hybrid airmattress/waterbed/horse stable straw combination. No support at the edges, (you'd fall out), sort of crunchy, you could feel every move your partner made, and it was so soft that it puffed up and down as you tried to get situated. Very uncomfortable sleep. The next morning there was an 10 hour car ride in store for us - starting that out after not sleeping well was agonizing. On the plus side, my 11 year old son said he liked it because he felt like he slept on a boat. (Ha idk, kids!)
L
Lisa
11 May 2022 - 13 May 2022
reviewed on orbitz
2 out of 5 stars
Great location, unfortunately our keys never worked. Outside doors and inside doors. My sister and family were there in another room, same for them. Always downstairs at desk getting keys reset!
S
Sylvia
19 Apr 2022 - 20 Apr 2022
reviewed on orbitz
5 out of 5 stars
Enjoyed our stay at this property. I will definitely come back and recommend to friends and family