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Hotel Indigo Columbus at Riverfront Place, an IHG Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(384 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hotel Indigo Columbus at Riverfront Place offers a pleasant stay for families. While some guests have noted occasional staffing challenges, many praise the delicious food, especially the kids' menu, and the overall positive experience. The hotel's convenient location is also a plus. However, families should note that room sizes may not accommodate larger groups, and additional sleeping arrangements may not be possible.

Guest highlights

Delicious food, especially the mac and cheese from the kids' menu
Exceptional staff
Convenient location

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.

Nearby attractions

Located in Columbus, Hotel Indigo Columbus at Riverfront Place, an IHG Hotel is in the city center. Coca-Cola Space Science Center and Columbus Museum are cultural highlights, and travelers looking to shop may want to visit Peachtree Mall and Columbus Park Crossing. Looking to enjoy an event or a game while in town? See what's happening at Columbus Civic Center or Memorial Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee weekdays 6:30 am–11:00 am: usd 11-16 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Hotel Indigo Columbus at Riverfront Place, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

60%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Indigo Columbus at Riverfront Place, an IHG Hotel

Latest reviews (5)

S

Simone

27 Dec 2023 - 28 Dec 2023
reviewed on expedia

3 out of 5 stars

I was excited about staying here when I came to see some family and friends but the ball was dropped when someone decided that the kitchen should close an hour earlier than it should have been. There wasn’t really a reason given, but what I can assume is that the folks on the rooftop were too cold and didn’t want to stay out much longer. That was a bit disappointing.
S

Santrio

31 Aug 2023 - 4 Sept 2023
reviewed on expedia

5 out of 5 stars

Very nice place really enjoyed staying there with my family! 10/10 recommend definitely going back!
A

Ammon

22 Aug 2023 - 23 Aug 2023
reviewed on expedia

3 out of 5 stars

The hotel was very clean and had every amenity that a guest could ask for. On the other hand, the hotel was severely understaffed. It took almost 20 minutes just to check in. The valet was run by one person and had me standing around with my toddlers for 15 minutes waiting. The text for retrieval valet service did not work. On top of all that, the walls are very thin and my adjacent room blasted bass heavy music until 3 am. And neither of the phones worked in my room, so I had to walk downstairs to the front desk. Where I had to wait another 15 minutes to be seen..at 3 am..
D

Doreen

25 Feb 2023 - 28 Feb 2023
reviewed on hcom

5 out of 5 stars

Absolutely an amazing experience!! Staff was exceptional, the main restaurant takes sometime to get the food out however, well worth the wait!! Everything on the menu we ordered was delicious!! Definitely get the Mac n Cheese ….on the kids menu!!! 😁 Convenient location, rooms serviced daily, friendly staff, food exceptionally delicious!!
A

Amy

23 Sept 2022 - 25 Sept 2022
reviewed on travelocity

3 out of 5 stars

This is a very nice property and the staff is quite generous with food vouchers. Just to note for families--the sofa is not full size and does not pull out. You cannot sleep on it in any fashion--it's the size of a chair. There is no space and a rollaway is not allowed. A family of 5 cannot stay here.
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