Hyatt Place Atlanta / Alpharetta / Windward Parkway

Close to family.

Air conditioning did not work in the room and the thermostat was incorrect. When it was supposedly on 70 degrees, the room was sweltering and much much hotter. The air conditioning did little to change the temperature, only coming on occasionally and temporarily lowering the temperature. The entire family shared a sleepless night because of these conditions.

We always stay at the hyatt for business trips and usally they are accommodating. Today was the last time we would ever spend our money with the company. We had a three night stay at this location and asked to use a meeting room for a zoom call to handle an important business call, the baby we have would be too loud and may distrupt the business call. We were told NO! In the past the hyatt hotels have been more than happy to let this happen. Most of the time the rooms are unoccupied. Tonight we asked and were told no, by one of the front desk managers. We then ask if we can rent the room becuase we needed a private setting for the call she said, no; the rooms are rented weeks in advance. I then proceeded to ask to rent another sleeping room for the call. Then decided it was better for me to check out and do business elsewhere. Needless to say we will sit in the car to take the business call. They definitely need to be more accommodating to loyal guests. Book elsewhere.

Love the convenience to the interstate and the availability to find places to eat. My family stays here every time we come to the ATL area to visit my grandkids.

I did not like that we chose this hotel for the pool mainly for our kids and the whole time it was closed. And in our bathroom we kept getting a horrible cigarette smell that gave us headaches

I liked that it was right off of 400. This made it convenient to family I was visiting.

Perfect for family. Rooms are quite.

Great place for family

The staff is amazing and friendly. I've never felt so welcome. My kids can't wait to go back!

The check in Manger on Thursday 5-27-22 was very nice and friendly, no one told me there was a 50 dollar hold per night I read it was 15 dollars. She explained why but should have been told ahead of time. Breakfast was great every morning my family and friends enjoyed the food. Veru clean and talken care off. Hotel room was great.