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mary ellen
6 Jun 2024 - 8 Jun 2024
reviewed on expedia
4 out of 5 stars
Nice rooms. Quiet.
Unfortunately the grounds were not as clean as they could be. And walking by the pool bar outside on the way to check out in the morning, it was like everyone had been kidnappat closing time, trash, unfinished drinks remained on the bar and tables…. Weird
Also, on returning to my room at 4 pm after a day at the beach, I had to hunt down the housekeeper to get towels, as she had yet to make it to my room….
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Kathlene
20 Jun 2023 - 21 Jun 2023
reviewed on travelocity
4 out of 5 stars
The pool area was beautiful and relaxing.
The rooms were small for a family of 4, and the beds were a bit on the hard side. The bath towels were tiny and rough.
No free breakfast since they have a restaurant on site. I need to learn to pay more attention when booking, because “breakfast “ does not mean complimentary.
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Howard
21 Apr 2023 - 24 Apr 2023
reviewed on hcom
1 out of 5 stars
Well the 1st room that had a Chair in it that looked like someone must have used it as a ladder, Sand still on the floor for the previous stay. The second room was an adjoining room and the people were NON-Stop Smoking, fighting, slamming the door, leaving the T.V. on over night on high volume. then on Saturday night it must have been Prom night kids were molesting one another out side my room. At the pool everything Goes!!!! Smoke Cigarettes, Pot, what ever you have the signs on the gate mean Nothing...No supervision on the property, when you call the Front desk they say they would check it out but Never appear! I reported it at check out also and you would think that Jeannie Gomes the Manager would call me but to no avail. So I gave it a day and called her, NO ANSWER left her a message day 3 still no call back....Maybe they need to let her go now. I have stayed at this property 8 times and it keeps getting worse....
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Dennise
21 Jan 2023 - 22 Jan 2023
reviewed on travelocity
1 out of 5 stars
I reserved a room here and upon arrival was appalled by the condition of the facility with the Wyndham title on my reservation I and the price of $287. Per night for a standard room expected better not a transitional hotel with rusted cars in the parking lot peeling paint and 29 kids running screaming outside my room. I quickly left this hotel turned long term resident for displaced families of the hurricane it looked a bit like a flop house hotel. Travelocity’s distance in reversing the registration was very helpful. The desk clerk told me next time I should call the hotel and ask bout the condition of it before booking
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Pamela
28 Jul 2022 - 1 Aug 2022
reviewed on travelocity
2 out of 5 stars
The property had children being chased into their room by two women.
I killed several roaches in my room.
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Maria
3 Jul 2022 - 4 Jul 2022
reviewed on travelocity
3 out of 5 stars
I arrived to check in at 4 and it was half past 5 and there was no room, when at last almost at 6 they gave me the room. There was a pool party in the pool and the children couldn't enter. Horrible, I never come back
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Vincent
2 Jul 2022 - 4 Jul 2022
reviewed on travelocity
1 out of 5 stars
Checkin was bad didnt have the days right for are stay,got locked out of our room because key cards didnt work and every time we left had to have staff come and let us in very inconvenient for a family on vacation, breakfast was absolutely terrible everything was either undercooked or so hard you couldnt eat it a waste of money we had to go other places to eat breakfast, but still had to pay for it because it was added on to to the price,will never stay again.
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Cory
24 Jun 2022 - 25 Jun 2022
reviewed on travelocity
5 out of 5 stars
Great pool for the kids. Clean room.
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Jennifer
17 Jun 2022 - 19 Jun 2022
reviewed on travelocity
4 out of 5 stars
We were in town for a quick trip. It was fine for that. Price was good. Room was very clean. It was a little loud (kids yelling) at night but very safe and convenient location.
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Mayrelis
18 Jun 2022 - 20 Jun 2022
reviewed on travelocity
1 out of 5 stars
I received the room really dirty, with sand and hair on the bed, the staff could not help me because they did not have clean sheets, my family of 4 had to sleep on the sofa bed.
The next morning I talked to the manager and he promised to do a deep clean for when I got back from the beach and they didn't clean either, I found the room just as dirty. The staff is not helpful. We decided to leave the hotel. I do not recommend the property.