Holiday Inn St. Augustine - Historic, an IHG Hotel

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.

Nearby attractions

Located in St. Augustine, Holiday Inn St. Augustine - Historic, an IHG Hotel is in the city center. San Sebastian Winery and Royal St. Augustine Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore St. Augustine Beach and Tolomato River. St. Augustine Pirate and Treasure Museum and St. Augustine Lighthouse & Maritime Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, golfing, and winery tours.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Microwave

Outdoor pool

Pool gate

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Cooked-to-order breakfast available for a fee daily: usd 12.95 per person

Room service available

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Multilingual staff

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor pool

Public winery tours

Outdoor

Terrace

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Vending machine

Water dispenser

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Jacksonville International Airport

74 km from this hotel

Reviews that mention...

All reviews (13)clean (4)staff (4)accesibility (1)location (1)sleeping arrangements (2)evening entertainment (1)parking (1)

Family Reviews

for Holiday Inn St. Augustine - Historic, an IHG Hotel

3 out of 5 stars

13 reviews

Review data

5 star reviews

31%

4 star reviews

8%

3 star reviews

15%

2 star reviews

38%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Holiday Inn St. Augustine - Historic, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

J

Joselyn

28 Sept 2024 - 29 Sept 2024

reviewed on hcom

3 out of 5 stars

The front desk was very rude. Her name was Natalie. If you ask her a question she responds with bad attitude. We were a family of 16 in total and it was our first time in St. Augustine.

R

Rick

17 Mar 2024 - 19 Mar 2024

reviewed on orbitz

2 out of 5 stars

The hotel is under construction / renovation but no one botthered to let us know that before we booked. The first room had screaming kids across the hall, so we moved. This floor had all the floors pulled up and molding pulled up - so looked very bad. There was no water in the room for half the day. The coffee maker was broken. The TV remote was taped together. We thought we would try Holiday Inn but this is really not what we expected from this classic brand.

K

Kristine

20 Nov 2023 - 21 Nov 2023

reviewed on hcom

5 out of 5 stars

Our family of stayed to attend the Night of lights for the holidays. We had one of the newly renovated rooms. It was very clean and comfortable for our family of 5. A 20 minute walk to the historic area. Would stay here again.

O

Omar

18 Mar 2023 - 19 Mar 2023

reviewed on hcom

1 out of 5 stars

We had one night stay in St Augustine and had a terrible experience at the Holiday Inn. The beds made so much noise we were all afraid to move all night and that's not so easy when you traveling as a family (family of 5, 3 kids). Carpet was worn, bathroom needed a desperate upgrade and the elevator was so shaky it made us nervous using it. It's shame that they don't improve this hotel with such a great location for the price that they charge.

V

Vanessa De

Invalid Date - Invalid Date

reviewed on orbitz

2 out of 5 stars

We rented this hotel for our family of 6, we got to the hotel tired after driving 6 hrs., the hotel, night worker wasn't friendly. When we went upstairs to our room and opened the sofa bed, there was no linen nor pillows, we called the front desk several times, after 10 minutes, finally somebody picked up the phone. When I requested the linen and pillows, I was told I must go to the desk and pick it up myself. Terrible customer service. Also, the sofa bed was awful, the coils were sounding all night, and the mattress was flat like a sheet. Very disappointed and it wasn't a cheap hotel, when I paid over $200 for the night.

A

ARIADNA

23 Nov 2022 - 25 Nov 2022

reviewed on orbitz

5 out of 5 stars

Loved our stay. The room and the premises were always clean. The hotel is close to St. George street and a very short walk to the fountain of youth. I would say 20 minute walk to St. George street if you’re walking slowly and enjoying the surrounding areas. The area is safe for tourists and especially families traveling with kids. We loved st. Augustine and hope to be back to this hotel in the summer. Highly recommend.

K

Kristy

23 Aug 2022 - 24 Aug 2022

reviewed on orbitz

2 out of 5 stars

Communication with the hotel was extremely disappointing. They tell you one thing and do another. I called the hotel before we arrived to make sure I had everything in order. When we arrived I was told something entirely different at check in making it extremely irritating for our family. Thank goodness I had a credit card. They put a pre authorization on my debit card and credit card so the money was tied up for those that don’t have tons of money in the bank to be held. To me, staff is everything, as a business owner myself no matter the amenities. Just wasn’t up to par in my opinion.

J

Jose

9 Aug 2022 - 11 Aug 2022

reviewed on orbitz

2 out of 5 stars

It was disappointing to find a living roach in our room. We video recorded it before killing it. We wonder since when it was around as we left our baby stuff on the counter. It was disgusting.

S

Sharayah

6 Jul 2022 - 7 Jul 2022

reviewed on hcom

4 out of 5 stars

Overall our family of 5 stay was great. There was only two downsides which were the beds were not that comfortable and the water pressure was low. BUT this did not hinder our stay. Our family had a great time and despite the 2 downsides would definitely stay here again.

T

Theresa

16 Apr 2022 - 17 Apr 2022

reviewed on hcom

3 out of 5 stars

Got in late . Pullout couch mattress was nasty. No mattress pad. We got a suite because we needed the extra sleep space. Ended up adults sleeping with adult children. Complained in the morning at checkout...no offer of any sort of compensation. Very disappointed.