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DoubleTree by Hilton Hotel St. Augustine Historic District

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1010 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.

Nearby attractions

Located in St. Augustine, DoubleTree by Hilton Hotel St. Augustine Historic District is in the entertainment district. St. Augustine Pirate and Treasure Museum and St. Augustine Lighthouse & Maritime Museum are local attractions and those in the mood for shopping can visit St. George Street and Aviles Street. St. Augustine Alligator Farm Zoological Park and World Golf Village are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours and hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
Free in-room wifi has a 4-device limit

Food and drink

1 bar
1 restaurant
Full breakfast available for a fee 6:30 am–10 am on weekdays and 7 am–11 am on weekends: usd 14-18 for adults and usd 7-10 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Free bicycle rentals
Outdoor pool

Outdoor

Firepit
Pool sun loungers

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Jacksonville International Airport
74 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Hotel St. Augustine Historic District
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

7 reviews

Review data

5 star reviews

0%

4 star reviews

14%

3 star reviews

29%

2 star reviews

14%

1 star reviews

43%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Hotel St. Augustine Historic District

Latest reviews (7)

G

Gustavo

23 Mar 2024 - 26 Mar 2024
reviewed on expedia

1 out of 5 stars

Absolutely unclean. The dust was excesive. My kids and I had asthma attack as well as dust mites bites and rash
J

Jorge

31 Dec 2023 - 4 Jan 2024
reviewed on expedia

1 out of 5 stars

My family's stay at DoubleTree St. Augustine from New Year's Eve to January 4th was a disaster. The service was terrible and the room was dirty, including a persistently clogged sink that staff ignored despite our complaints. We paid a high price for this neglect. To make matters worse, they mishandled clothing we left behind, returning it incomplete and keeping a valuable black blazer. This experience was a total letdown.
I

Irina

17 Dec 2023 - 20 Dec 2023
reviewed on expedia

2 out of 5 stars

I choose to stay at this hotel upon my friend’s recommendation, she stayed at this hotel about a year ago and loved it! I guess things had changed since… The room we stayed in had sooooo much dust you can’t even imagine ( an a/c unit had an inch layer of dust, carpet was nasty and bathtub had long dark hair in it! Room service is by request only and we kept on forgetting to request it a night before, and a funny thing was that someone still went into the room to change trash bags and bring towels but they left the rest as it was. All 4 of us got really bad cough after our stay due to all the dust. I do not recommend this hotel to anyone especially people with asthma or allergies. Not good for children either.
A

Angela

2 Oct 2023 - 3 Oct 2023
reviewed on expedia

1 out of 5 stars

There was a terrible seeage smell on the first floor. My daughter almost threw up because it was so bad. We couldnt go near the elevators, pool, or restaurant. Our family had to take the baxk stairs to get to our room. The smell was threw out the hallways. It was one of the worse things Ive had at a Hilton.
C

Catherine

Invalid Date - 21 Dec 2022
reviewed on orbitz

4 out of 5 stars

Great for family stay, we loved that the outdoor pool was heated! Be adviced that going downtown isn't easy (far to walk with kids, shuttel from hotel (5$/p) as expensive as parking downtown (20$ )) and that the parking at the hotel is not included ( 23$) although there is no other alternative.
M

Mark

10 Nov 2022 - 14 Nov 2022
reviewed on orbitz

3 out of 5 stars

Our son and family live in Saint Augustine and we visit them a couple times a year, in fact they live just 1 mile away on foot so that is covenant except the hotel charges for everything. For us to pay what we feel is a higher then average per night fee which we are willing to do for a nice clean room, but then charging us per day for parking, then you offer no secure internet, and charge us for faster internet we find troubling and this is probably a deal breaker for next time which should be around March.
A

10 Jul 2021 - 12 Jul 2021
reviewed on orbitz

3 out of 5 stars

First of all, there were patrons playing music so loud, other patrons were hitting the wall and yelling “shut up!” It kept my kids awake. The room had a musty smell, and the bed was hard. Not a luxury mattress, which I expect from Hilton. It looked clean, but the smell made me feel that it was dirty. The musty smell was probably mold because it bothered my sinuses. Also, the air conditioner was so loud, I couldn’t sleep, even after the hotel staff made the partiers turn off their music (at 2 am!) because of the loud air conditioner. Two nights was not worth the $736 I paid. Terrible stressful 2 nights. I felt like I was sleeping at a much lower star hotel. The hotel staff were very nice and polite and the restaurant/bar was beautiful, which is why I didn’t rate it lower.
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