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The Port Inn and Cottages, Ascend Hotel Collection

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(336 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

An outdoor pool, a business center, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.

Nearby attractions

The Port Inn and Cottages, Ascend Hotel Collection is located near the beach and in a walkable area with good shopping. While the natural beauty of Windmark Beach and Saint Joe Beach can be enjoyed by anyone, those looking for an activity can check out St Joseph Bay Golf Club. <br>

Popular amenities

Family friendly

Laundry facilities
Mini-fridge
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free continental breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Housekeeping (on request)
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

Outdoor pool

Outdoor

Terrace

Conveniences

Front-desk safe
map

Reviews that mention...

Family Reviews

for The Port Inn and Cottages, Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Port Inn and Cottages, Ascend Hotel Collection

Latest reviews (5)

B

Brandi

9 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

We had an amazing stay! The staff goes above and beyond to serve and to make sure your stay is excellent. We loved the small family atmosphere and we felt right at home. It was wonderful and we are looking forward to book again very soon!
M

Melanie

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

The cottage had great space for extended family and vas very comfortable. Great walkable location too.
X

Xavier

26 May 2023 - 29 May 2023
reviewed on expedia

5 out of 5 stars

Was happy with our stay, cozy rooms, clean, and friendly staff. They also have complimentary bikes to rent, which suits the area. My room was not very large, I would not want to stay there with a family of 5, but if it is just you or you and your partner it will be great
M

Missy

4 Sept 2022 - 5 Sept 2022
reviewed on hcom

5 out of 5 stars

We had a great time. The pool was right behind our cottage, the cottage was up to date very nice too. The service at desk was professional and polite. Overall nice spot for family time.
R

Robert

18 Jun 2022 - 20 Jun 2022
reviewed on hcom

3 out of 5 stars

Very clean, wonderful location to restaurants and shopping. Location of room was terrible. They need to turn room 107 in to a storage room. Room is on ground floor. Sitting area for the pool is outside your window. There was a chair literally touching our window. You get all the noise from guests. A child cried for an hour next to our window. The laundry room is connected to your next wall. You get to hear the doors slamming and the tune the machines make early in the morning. You are 20 foot from the front desk. You get to hear everyone’s business at the front desk. I went the next morning to the front desk clerk to see if we could change rooms. The day shift clerk acted like that was a bother to her. She said she would check on that. She did not. We left for the day and came back at check in time. The next clerk had no idea what we were talking about. She had not even passed any info to the next shift. The night time clerk was awesome!!! She said she was learning the computer system. She must have been new. She was on it and moved us. I think her name was Stacy. She was awesome whoever she was. She took care of us!!
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