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Comfort Suites

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(627 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Comfort Suites offers a pleasant stay for families, with many guests praising its cleanliness, comfortable beds, and delicious breakfast. The hotel's convenient location near shops and attractions is also a plus. While some guests have noted minor issues with room maintenance, the overall experience is generally positive, particularly regarding the helpful and friendly staff.

Guest highlights

Delicious breakfast
Comfortable beds
Helpful and friendly staff
Close proximity to shops and attractions

About the hotel

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a spa tub, and a meeting room.

Nearby attractions

Located in Panama City, Comfort Suites is in an area with good shopping. Panama City Marina and Fox Run Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore St Andrews Bay and Truesdell Park. Science and Discovery Center of Northwest Florida and Junior Museum of Bay County are also worth visiting. Take an opportunity to explore the area for water adventures such as parasailing and other activities like golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 coffee shop/cafe
Free buffet breakfast available daily 6 am–9 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

24-hour fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Comfort Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Comfort Suites

Latest reviews (7)

K

Katrina

11 May 2024 - 12 May 2024
reviewed on hcom

5 out of 5 stars

My experience was overall good, the price was reasonable and worth it. The scenery and location was good, there were a lot of stores in the vicinity of hotel so you didn’t have drive far . The hotel was clean and quiet, all devices were up to date and operable, very comfortable beds, I sleep like a baby. Breakfast was delicious. Definitely recommend you book at this hotel.
K

Kellie

17 Jun 2023 - 18 Jun 2023
reviewed on travelocity

1 out of 5 stars

The television did not work, when we informed the front desk worker, the individual stated they had been having problems with the television in that particular room. When we inquired about another room we told they were booked and couldn't change our room, and because we booked through a 3rd party service (Travelocity) credit couldn't be added or charges couldn't be deducted from final bill balance. We booked a suite that is advertised on Travelocity as well as Comfort Suites' own site as sleeps 6 people, we are a family of 6. The advertised "full size pull out sofa" did not have bedding on it and no bedding was provided for it anywhere in the room like it normally is, which caused for another trip to the front desk to request for bedding for the pull out, we were given a fitted sheet, flat sheet and what was referred to as a comforter that was thinner than the room's sheer window treatments and advised other than another flat sheet, inventory didn't allow for anything more to be given per management.... not even a single pillow. As if any of the previously mentioned unsatisfactory issues weren't enough, we spent the night in full combat mode, fighting roaches that had us out numbered by far and flanking us from every direction. At over $200 a night this experience has truly been our worse nightmare!!!
S

Stephanie

29 Apr 2023 - 2 May 2023
reviewed on travelocity

3 out of 5 stars

The overall stay was good. The property was seemingly clean, however the coffee maker in our room was infested with baby roaches. We killed about 20 of them over the course of the 3 night stay. When we brought it to the attention of the front desk they did not really seem bothered. We did not let it ruin our trip because we are very easy going, but after we told them about it they also just stopped coming to clean our room. Anyway...
M

Mark

1 Apr 2023 - 2 Apr 2023
reviewed on hcom

5 out of 5 stars

The staff goes above and beyond there customer relations. We live in in the same Panama City community and use this excellent hotel for swimming with our children. Awesome services
M

Mike

Invalid Date - 13 Jan 2023
reviewed on travelocity

5 out of 5 stars

The room was neat, clean and well maintained. The staff was very helpful and thoughtful. The pillows on the bed were so good we ordered some for our home use from Choice hotels on Amazon... square shape and neck comfort was excellent. Also the hair dryer was excellent! I have recommended this hotel for my family when we visit friends.
P

Peggy

7 Jan 2023 - 8 Jan 2023
reviewed on hcom

4 out of 5 stars

Nice stay, no complaints. Dated but clean and comfortable. Was out before breakfast time but it appeared to be decent as they were setting up as we were checking out. Did gray coffee to go. Did not use pool but saw a family in the pool who seemed to be enjoying it. Food and shopping near by if you need it.
F

Faydene

24 Apr 2022 - 26 Apr 2022
reviewed on travelocity

5 out of 5 stars

We enjoy a lovely - clean room that was close to downtown Panama City and my family. The hotel was quiet and the staff and breakfast were excellent. We give it a 100 and will stay there again in the future!!
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