The Hotel Zamora

We had a great time staying at Hotel Zamora. For the most part the Staff was awesome, especially the valet drivers. The only issue we had was getting enough towels for our family to shower. We had several requests for more towels never show up. Very small issue compared to all the nice amenities throughout the hotel. Air purifiers in the rooms, infused water throughout the hotel, heated pool and hot tub, rooftop for viewing sunsets, several bars if you want to drink, and many more. We weren’t “on” the beach, but it was just a walk across the street where there were chairs and umbrellas for guests to use that were usually enough for us to get some. The beach was great with soft white sand and much less crowded then other areas up and down the beach from us. Overall a great place for families as well as just adults.

Valet parking only which we hated, hotel was understaffed and didn’t open pool bar despite being told it would open while we were there, waited over an hour on breakfast one day, no coffee machines in rooms, only ice machine is very inconvenient getting too, sliding balcony door was hard to slide and didn’t shut all the way, drinks were outrageously priced, 2 of the 3 elevators quit working while we were here, and we were on the top floor. This place is not very family friendly and clearly catering to the upscale crowd. Will not return…

All my family was satisfied. Thank you.

Beautiful hotel, nice staff, but the bed was rock hard, the pillows were thin and flat. We both woke up stiff and sore. But the most disappointing was the noise level in the room, we heard not only every car that drove by, but also everything happening in the room next to ours and everything in the hall. It’s as if all the walls were hollow, and zero insulation was used when they built the place. I woke up to two police sirens, a motorcycle, laughter in the room next to us and the sound of someone dropping a utensil on the floor. We both woke up exhausted and needed to change our plans the following day, needing a nap to recharge. We had to check out after just one night opting for a spare bedroom at a family members condo.

This was an absolutely incredible hotel. The ambience was so elegant. The rooftop bar has by far the best view & drinks. Castile was delicious. Ubers we’re short. The private beach was incredibly relaxing & very few children. 10/10

THE WALLS ARE PAPER THIN!!!!!!!! Do not stay here!!!!!!! Not worth the money. Get rid of the adjoining doors. That's where most of the noise comes from. It's an O.K. place at best. The pool is TINY. Have to walk to far to go to the beach. Should have a contract with the place across the street for easy beach access. That's a no brainer. You literally have to walk about 100 yards to a crosswalk then go through some trashy bar with drunks. Not ideal situation with kids. Oh thanks for all the curse words my kids heard.

Upon initial arrival we were directed to our room (a junior suite) which was large but had an extremely disappointing view of the road and the parking lot. At just under $300 a night before tax, I must admit I expected a bit better. When I asked if there were any rooms with better outlooks available, we were given an upgrade to a suite with a balcony and a lovely view over the water and the pool area. Fantastic, and a much appreciated gesture by the member of staff on reception who served us. The room was spacious and well appointed, although I did feel the sitting area was unwelcoming and dark. We didn't use it except as a pass through area. The bed was large and very comfortable, and the room extremely quiet. All in all, our stay was very pleasant and satisfying. My only criticism is the £18 daily valet parking charge which I feel is excessive. We stayed at another small hotel in the area which provided free daily parking on site. At the rates they are charging, I think the Hotel Zamora should consider this. Restaurant customers are given free parking with validation, and yet they are spending a fraction of what hotel guests are paying?? This seems greedy to me, and unnecessary.

The Hotel was nice but not super family friendly... it is more for couples. My biggest complaints are very expensive food in hotel restaurant and price was not equaled by quality. Also, be prepared to pay $20 per day parking fee + $20 per day Resort fee on top of your hotel booking... I hate this hidden fees... I know you have to read the fine print but still i do not like it...