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Krista
6 Sept 2024 - 8 Sept 2024
reviewed on hcom
5 out of 5 stars
This property was great! The only suggestion I would have is to have the fitness center open earlier. I went down at 5:30am to get in a workout before my kids got up and it didn’t open for 2 more hours. Some people like to get in workouts before they start their day.
Overall the hotel was clean and the staff was very friendly.
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Keenan
30 Mar 2024 - 2 Apr 2024
reviewed on hcom
5 out of 5 stars
Great staff, breakfast was delicious many items to choose from. Kids loved the pool and we relaxed in the hot tub and sauna. They also have a patio where me and the family all gathered and eat and listen to music. Friendly front desk and great attitudes. Close to a lot of restaurants and stores some even walking distance. 20 min drive to the beach.
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Jeffrey
22 Mar 2024 - 24 Mar 2024
reviewed on expedia
5 out of 5 stars
I filed one small complaint while staying there about the breakfast utensils in place eating side up which meant guests were touching these with there hands sharing germs. To their credit, the next day everything was done properly. I don't want anyone to get sick when they travel.
The hold times on the food were perfect. They were hot and ready. The rooms are clean and spacious. We had adjoinging rooms so our daughter's family could be next to us. The hotel was very accomodating. We will go back again.
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Jeff
2 Jan 2024 - 4 Jan 2024
reviewed on expedia
4 out of 5 stars
I like this property, and I will stay here again. My only complaints are these. Ice machine on second floor wasn't working. I was able to go to the third floor and get ice. I let the front staff know, and she made a maintenance request which is what is supposed to happen. Secondly, I am very careful with breakfast bars because you are at the mercy of those who put out the food. Utensils should be handle up in the container for guests to pull out. These were the eating end up so if you pulled a utensil out after someone who had the flu or a cold...you would be the next to get the gift that keeps on giving. The holding temp on the eggs and the sausage/bacon was not high enough. According to servesafe and the National Restaurant Association, you want a holding temp of 165 or higher. I had to nuke the eggs to make them a reasonable temp. The fridge was not cold enough. That should be 41 or below. Food spoilage is very harmful to young children and older people. There were only about three people eating breakfast. Sometimes hotels will try to say so many people opening the fridge cause it to be warm. If that's the case, you need a professional refridgerator. But with just 3 people eating breakfast it is not a valid excuse. Also, the coffee is just not good. Nearly every hotel uses the junk coffee, and I feel you would really up your game with a quality bean. So, the morning person should be retrained to insure the safety of guests. She is very nice.
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Christina
2 Sept 2023 - 4 Sept 2023
reviewed on expedia
5 out of 5 stars
My family has used this hotel for the past 10 years when we come to Panama City, and we love it! The facility is clean, beds are comfortable, and staff are friendly.
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Keshia
31 May 2023 - 3 Jun 2023
reviewed on orbitz
4 out of 5 stars
Hot tub was not hottt room was clean bathroom had a leak under the sink because sink was cracked. A lot of kids were running all around (teenagers and young adults)
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Cheryl L
28 Jun 2022 - 6 Jul 2022
reviewed on orbitz
1 out of 5 stars
I booked for 8 days after second day I had a family emergency and had to leave. The hotel inspected the room and refunded my $100.00 deposit back. Now they won't refund the $1600.00 for the time I was not using the room but I know for a fact they occupied the room 313 every night that I was not there. I made reservations with Expedia and have always Expedia covers refunds so I am unhappy with this situation and I will make sure everyone knows how I was treated by Wydham PCB and Expedia.
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Lawanda
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Hotel was clean and well-kept. Room was a nice size with frig and micro-wave. Great for the family. Staff was also very nice.
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Dee
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
I have family in Panama City, FL, and needed a room for my husband and I to stay a few nights while visiting. I know all about the hotels at the beach and the area, and I wasn't about to stay in a place where I didn't feel safe or have a quiet, clean room to rest our tired frames during a relaxing weekend trip to see family. This hotel will be 3 years in Lynn Haven Nov 2008. The indoor pool and whirlpool was a refreshing addition to come back to after a hot FL day. The hotel is very clean, quiet, and we found the staff to be very friendly and approachable. We were able to enjoy the breakfast buffet, and if you leave there hungry, it's your own fault. We will definitely be staying here again when we return to visit family, or for any other reason we need to be in this area. It is very close to the Panama City Mall and there are lots of places nearby to eat. It's not THAT far from the beach, for those that don't like the party scene right around the beach, you can still drive the 10-15 miles to get beach time.
A
22 Jul 2021 - 25 Jul 2021
reviewed on hcom
1 out of 5 stars
The check in was disappointing. The front desk rep literally repeatedly told us “don’t stress me out,” because we requested to be on the same floor as our family members. We also pointed out the price was different than when we booked, and we showed him the proof and he said he couldn’t change anything. They aren’t friendly. They never initiated conversation or say hello or ask how is our stay. The only men that spoke was collecting dirty towels in the hallway once. We felt like we were not guest and like We were intruding. The price isn’t worth the room. You can pay less for an ocean view resort in Jamaica or Cabo! The location is in the middle of nowhere. It seemed like a scene in the movie Get Out. We definitely stuck out! The breakfast wasn’t Continental Breakfast. Very disappointing! We will never return or recommend.