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dani jo
31 May 2024 - 2 Jun 2024
reviewed on expedia
5 out of 5 stars
They were working on the beach club pool when we came so that was disappointing that we did not get to swim in the saltwater pool or have too much fun at the beach club. The morning yoga was amazing staff friendliness, and helpfulness was a plus. The spa treatments were top-of-the-line, friendliness, relaxation the steam room shower Joanne is amazing at the deep tissue, relaxation massage, and my kids had a wonderful time.
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Anna
29 Apr 2024 - 4 May 2024
reviewed on expedia
5 out of 5 stars
Super nice stuff from front desk, drivers, people on the parking, cleaning crew, service staff at the beach club. The hotel is in a perfect location. And they provide shuttle within 3 miles, a short ride to the beach club and/or to restaurants. Room is spacious and has everything what you need. Definitely recommend this hotel for family trip, couple getaway or whatever:)
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Scott
14 Apr 2024 - 17 Apr 2024
reviewed on expedia
5 out of 5 stars
Will be our “go to” when visiting family in Delray Beach
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franklin
1 Jan 2024 - 3 Jan 2024
reviewed on hcom
2 out of 5 stars
Loved the feel of the hotel but we paid for a 2 queen room and got a room with a king bed for 2 parents and 2 kids. The out of date room phone beeped all night and had to be put in hall, they never brought a roll away so kids slept in our bed. Room jacuzzi was broken as was the room fridge. Never apologized. Place needs a full gut.
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Kimito
18 Nov 2023 - 20 Nov 2023
reviewed on hcom
5 out of 5 stars
We loved our time there. The staff was beyond friendly. It was my 45th birthday and the staff surprised me with truffles and chocolate covered strawberries. It was beyond kind and unexpected. They were also kind enough to upgrade us to their best room as our family are Hotels.com platinum members.
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Christian
26 Oct 2023 - 29 Oct 2023
reviewed on expedia
5 out of 5 stars
I celebrated my birthday with my family and this one of the best properties in the U.S, everything was wonderful. We highly recommend this resort and the Spa was top notch.
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Grettel
11 Oct 2023 - 14 Oct 2023
reviewed on travelocity
5 out of 5 stars
Easy friendly property, we booked it to go to a family event, everything went with the exception of housekeeping knocking on our door to check out with a DND on and later check out, and the valet last guy who misplaced our car key and we got a scare time, thankfully they found it and we left relieved. Restaurant staff and manager were great, the fd agent who checked us in was great too.
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Michael
19 Apr 2023 - 22 Apr 2023
reviewed on travelocity
4 out of 5 stars
Loved the quick shuttle to beach club but also having the pool on site for options was huge with kids. Wished the balcony had more comfortable seating but was a beautiful hotel!
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Dana
14 Apr 2023 - 17 Apr 2023
reviewed on travelocity
5 out of 5 stars
From the moment we pulled up to this gorgeous Floridian grand hotel we felt welcomed. Like everyone knew who we were. The hotel smells amazing and it's cleanliness is impecable. Both restaurants are beautiful but I would say they need to expand there menus a tad more. Our room was gorgeous and quiet. The spa was one of the best massages we've had in a very long time. However, where the couples suit is, is very close to the pool. While your dozing off from your massage you can hear the kids below. The store they have there are first class. The shuttle service to and from the beach, again, first class. Clean and super pleasant drivers. The best thou had to be the beach club itself. They put you wherever you want to sit. Umbrella or not, waiter service. Peace and quiet simply gorgeous. 10Stars!
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Barbara
11 Apr 2023 - 13 Apr 2023
reviewed on hcom
5 out of 5 stars
Friendly and excellent valet and bellman service at hotel. Service at the cafe at the hotel was super slow and the kids working there seemed clueless. Not rude, just off in their own world and not paying attention. This happened on three separate occasions and service in the cafe was super slow as a result. Rooms were great. It’s the year 2023. The rooms should have more charging options for the latest devices. There was no USB-C charger option for charging my watch. Beach club pool service was amazing and valets at the beach club were great. Food service in the beach club restaurant was very slow but polite.