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Westgate Towers Resort

3 1/2 star hotel
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

Westgate Towers Resort receives mixed reviews from families. While some families have had positive experiences and highlighted the resort as being great for a family weekend getaway and praised the spacious rooms, others reported significant issues. Negative feedback included problems with air conditioning, thin walls resulting in noise disturbances, and concerns about room security and maintenance. It's recommended to carefully consider these varied experiences before booking.

Guest highlights

The spacious rooms
The resort's suitability for a family weekend getaway

About the hotel

An outdoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and a children's pool. Housekeeping is available on request.

Nearby attractions

Located in Kissimmee, Westgate Towers Resort is in the suburbs and near theme parks. Old Town and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Animal Kingdom® Theme Park and Disney's Hollywood Studios®. Traveling with kids? Don't miss Epcot® and Walt Disney World®. Spend some time exploring the area's activities, including golf lessons and golfing.

Popular amenities

Family friendly

Arcade/game room
Children's pool
Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Playground
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Buffet breakfast available for a fee daily 7:30 am–11:30 am: usd 15 per person
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)

Things to do

Arcade/game room
Children's pool
Fitness center
Outdoor pool
Playground
Spa tub

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Orlando International Airport
30 km from this hotel
Orlando Sanford International Airport
60 km from this hotel
map

Reviews that mention...

Family Reviews

for Westgate Towers Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

19 reviews

Review data

5 star reviews

58%

4 star reviews

11%

3 star reviews

11%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Westgate Towers Resort

Showing 1 - 10 of 19 reviews

Latest reviews (19)

S

Steve

1 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Thought it was a great place for my family.
T

Tracy

8 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

Love this property and would recommend it to family and friends
N

Nelson

19 Apr 2024 - 21 Apr 2024
reviewed on hcom

5 out of 5 stars

Amazing great hotel to stay with little ones for a weekend gateway !!
T

Tyler

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

1 out of 5 stars

At the time of our stay from the start they had given an uneasy feeling. Upon arrival they asked questions about what we planned to do & see and how often we’d be in our room. After checking in they asked us to go on a golf cart tour ( that the entire grounds & staff knew nothing about *scam) Once we had arrived to our room, around 8pm we called the front desk we had no a/c & the thermostat was blank & had no batteries. We had been told a maintenance technician would arrive, by 10:15pm no one called or showed. We went to the front desk to get our own batteries to install our self. Once they were in place the thermostat was on set to 68 reading 73 alllll NIGHT! We called at 7am the following day, security brought a room fan & left. Again the desk said maintenance would arrive. Once they arrived to our room after 24 hours of this notice we never heard from anyone again. Our family has stayed at other Westgate’s in the area & we wouldn’t recommend this place to anyone.
E

Emy

17 Feb 2024 - 19 Feb 2024
reviewed on hcom

4 out of 5 stars

Eveything was great until the next door ppl got into a fight a 7 pm and we could hear everything. Jason and his wife has us going crazy, we dod not need to know there business. The poor child that have embarrassed them and b then the hit the girl 2 in the spand of an hour. Then at 430am, they started fighting again and woke us all up and again at 7 am.
C

Claire

2 Feb 2024 - 3 Feb 2024
reviewed on hcom

1 out of 5 stars

Horribly outdated. Walls were VERY thin. Could hear the kids screaming and crying most of the night. Door to the hallway was not sealed, lots of light coming in.
J

Jerry

19 Jan 2024 - 20 Jan 2024
reviewed on expedia

3 out of 5 stars

When we entered the room, it had back dated furniture and a terrible feeling like a truck stop. (Where truckers go to rest for a few days to stay). There were just 2 places to plug our electronics up to recharge, then the plugs were located in a very inconvenient place. There was a door we thought it led to a closet but, instead it led to the room next door to another occupant (total strangers). Thank God that there were no one in the joint room. The door that Leds to the bathroom were sliding doors that did not have locks for privacy when taking a shower (not for family with kids to stay). There were limited room for our toiletries and there was limited space for your clothes if you stay more than two days. The pillowcase had dark stain like it was burned from ironing. We had to look close to make sure that was what it was.
M

Michelle

10 Nov 2023 - 12 Nov 2023
reviewed on expedia

5 out of 5 stars

Great stay! Perfect for a family getaway for the weekend.
J

Jeceilia

7 Apr 2023 - 9 Apr 2023
reviewed on expedia

4 out of 5 stars

Even though i thought this was inside of the westgate compound, i still enjoyed our stay and the accessibility we still had to the amenities in the main part. The room was spacious, clean and great for families. Id stay again.
D

David

16 Jul 2023 - 23 Jul 2023
reviewed on expedia

5 out of 5 stars

This place is a complete vibe. I really enjoyed my visit. My family enjoyed it too. It really is an amazing place.
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