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Best Western Gateway Grand

3 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1016 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Best Western Gateway Grand is a good option for families, particularly those with young children who will enjoy the pool. While some areas of the hotel are showing their age and could benefit from refurbishment, guests consistently praise the friendly staff and the delicious hot breakfast. The hotel's convenient location is also a plus for those visiting family in the area.

Guest highlights

The pool area is very nice
The hot breakfast is a big plus
The friendly and helpful staff

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.

Nearby attractions

Located in Gainesville, Best Western Gateway Grand is in the suburbs and near the airport. Meadowbrook Golf Club and Ironwood Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Felasco Hammock Preserve State Park and Devil's Milhopper Geological State Park. Florida Museum of Natural History and Kanapaha Botanical Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Free area shuttle
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 am–10:00 am
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in shower
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Outdoor

Free pool cabanas
Garden
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine
Water dispenser

More

Communal living room
Fireplace in lobby
Games
Romance packages available
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Best Western Gateway Grand
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

82%

4 star reviews

9%

3 star reviews

0%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Gateway Grand

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Jennifer

26 May 2024 - 27 May 2024
reviewed on expedia

4 out of 5 stars

The pool area was very nice. The rooms and halls desperately need to be renovated though. The lobby was okay, but the rest of the indoor areas had old ugly carpet in bad condition (hallways), chrome fixtures with rust spots all over them, etc. The rooms had everytime we needed and the staff was nice, but i would say this hotel is for families with kids and not ideal for a couple. We were bummed that we did not get too use the very large hot tub, because one big family traveling together decided that it was thiers and they posted up on the hot tub and around it (pulled chairs and coolers around it) and partied there all afternoon and evening.
J

J Corey

1 Jan 2024 - 2 Jan 2024
reviewed on hcom

5 out of 5 stars

Perfect for my small family.
V

Vincent

29 Dec 2023 - 30 Dec 2023
reviewed on hcom

5 out of 5 stars

Very nice stay with my family, just passing by. Very nice & clean hotel. Hot breakfast was a big plus
P

Peggy

18 Nov 2023 - 19 Nov 2023
reviewed on hcom

5 out of 5 stars

We come to Orlando often because our children and grandchildren live there. We found this place several years ago and we use it every time we come this way. We love the staff and have never been disappointed however, this trip our room was very far away, on the 3rd floor, the bed was so incredibly uncomfortable and hard. The room had a musty smell. It was not the awesome experience we are accustomed to when staying there. We will try again on our next trip and hopefully we won’t be disappointed again.
G

Gary

19 Oct 2023 - 22 Oct 2023
reviewed on hcom

5 out of 5 stars

We were in town to visit family and your hotel was very convenient and all the employees were friendly and helpful.
J

Jolene

24 Aug 2023 - 26 Aug 2023
reviewed on hcom

5 out of 5 stars

It was amazing and our kids enjoyed the pool. Breakfast was delicious and all the staff did awesome with service.
M

Mary

4 Aug 2023 - 6 Aug 2023
reviewed on hcom

5 out of 5 stars

This weekend my husband and I had to watch some of the grandkids. Presently our home in under remodel, so sleeping arrangements are impossible. We upgraded to the Presidential Suite. It was awesome.
S

SaraBeth

22 Jul 2023 - 23 Jul 2023
reviewed on travelocity

2 out of 5 stars

Room was very outdated and dirty. I had to clean the room prior to us getting to lay our heads down to sleep. There was a thick calcium build up surrounding the entire rim to the faucet and the water pressure was very weak. Front staff was incredibly dry and made it seem like having a child staying with me was a inconvenience to them. Breakfast was very limited and left a lot to desire . We ended up going out to get breakfast.
M

Monica

11 Apr 2023 - 12 Apr 2023
reviewed on travelocity

5 out of 5 stars

My family and I loved our stay at Best Western. The Gentleman at the front desk was very kind, friendly and proactive. The room was nice and clean. Breakfast was really good and pleasant.
W

Wendy

25 Feb 2023 - 26 Feb 2023
reviewed on hcom

5 out of 5 stars

Thank you love the experience whit my family
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