Holiday Inn Express & Suites Fleming Island, an IHG Hotel

The staff was very friendly and kind. The room was clean and updated. I loved that they had plenty of plugs to charge electronics. The suite had a good amount of space for my family. The free breakfast offered several options and it was delicious. Very happy with our stay!

Very happy with our stay. We have family in the area and have stayed there before.

Short stop on a longer trip near family.

I am reaching out for help with this horrifying experience Thats happening right now. I do not recommend this location. One worker here Hailey, behind the counter who didn’t want to be bothered to help. Upon arriving at 12pm with a child who was covered in sickness after car sickness from a long ride she told me sorry I can’t let you in a room until 1pm that’s if your room is even ready. After confirming the room was ready and unoccupied and clean she said sorry still nothing she could do then went outside to FaceTime with a boyfriend or someone she’s upset with, smoke cigarettes and fix her false eyelashes. Meanwhile I’m sitting in the lobby with my kids trying to clean her up and comfort her and when she came back in I asked is there anything you can do. She rolled her eyes fixed her eyelashes and said, nope bathroom is over there. I’m appalled. I’m sitting here with my kids for almost an hour all our belongings and sick child in the lobby. Now she called the manager and made me talk to her on speaker telling her I am yelling and I am not. My child was crying and I told her there was nothing I could do and that I was on the phone with customer service. She has now refused to check us in at all. Ended up waiting another two hours in the lobby where they woman rudely yelled things and laughed at us while my children and I had to sit there and listen to it. I waited almost 2 after she called the manager to come in for her to arrive then check me in.

Eay in and out when visiting family.

The room was clean, the building was clean, it was so nice and quiet. I heard nothing, but I was on the top floor (3rd). I stayed for 2 nights. It was wonderful! Highly recommend this place. Easy access. My only complaint (small one) is that I was unable to pull up my window shade to get sunlight in my room. I could have called maintenance, but I never like being a pain. Staff was so very nice. Definitely would stay again and I recommend to all!! For me, it worked out as I was there for my great-niece's baby shower and to see my sister, both lived within 5 minutes each way from this hotel !! 5 stars from me! There's also a Publix up the road about a mile, so you can get food to make sandwiches if you like and store in your mini-fridge. Go fish from the bridge just around the corner or lay by the pool. So much to do!