Hamilton Hotel Washington DC

Started out great for the first 2 nights. Then the A/C went out at 4 am the next morning. We only had one night left. We told the front desk on the way out that morning and they said that it was an old hotel and it happens, even though the halls and lobby had A/C. They said they would look into it and fix it. We were gone all day. When we came back to the hotel it was still 85 degrees in our room. We went to the front desk and they moved us to another room down the hall. It also did not have working A/C. We asked if they could refund us the last night since they were having trouble with the rooms and they said that its was difficult because I went through a 3rd party app. The manager then told me that wouldnt it be easier for her to just move my family to a room with working A/C since all the double bed rooms had no A/C. She said they could upgrade me to a complementary suit with a queen bed and a pull out sofa for my Teen. I declined that offer, as I see no reason to pay for a pull out sofa because the normal double rooms are having issues and again asked for refund for my final night. The manger said they would have to contact the 3rd party, Expedia, to see about issuing a refund. They still charged my credit card for the night I didn't stay in the hotel so. I hope this issue is resolved soon.

Everything about our stay at the Hamilton was perfect. It is beautiful, clean, in a very walkable and safe area close to so much. We took a family member who is terminally ill and wanted to see the our Capital. Thank you Hamilton for making this a memorable trip.

We stayed here for a family vacation. Perfectly located to see all the museums and monuments by walking. Very close to the Metro for more distant explorations. Would stay here again!

This was a great hotel for sightseeing! Stayed with my two sons and we loved it! Not a ton of family friendly amenities but if you want walkable… you got it!

Front desk gave away my room key, middle of the night room 640 I was in, was banging and trying to come in drunk men, I was with my child, thank god I had security latch, and they couldn’t come in, they were banging so hard and try to break the latch We called front desk no one picked up

The staff was incredible. They were very welcoming and accommodating to me and my family and gave us recommendations on where to go. A truly amazing experience. I will definitely be booking with them again.

This was a great choice for my family vacation. Clean, friendly, convenient and affordable.

There were so many issues that I just don’t have the energy to list them all. But the two biggest problems were bugs in one of our beds and water accumulating in the tub where I was supposed to bathe my baby. The fridge also didn’t work and my baby’s milk went bad. Front desk staff was nice but the property was terrible.

My family and I loved our stay at the Hamilton Hotel. First off, all the staff we dealt with, including front desk and valets, were extremely helpful and friendly. We did have an issue with a leaky window during a storm, but a very nice gentleman on staff, addressed it quickly and we had no other issues during our four-night stay. I'd like to also acknowledge the wonderful service my wife and I received at the bar downstairs. Definitely would stay here again!

My family stayed at the Hamilton during a DC trip. Its location was great. Service and staff was exceptional. Sarah was amazing and gave us great advice for our stay.