Courtyard By Marriott Farmington

Front desk staff did not know how to accommodate us because we arrived early for check-in. They could have had crew clean a room for us, but did not know how to do that. The breakfast lady was very rude and seemed like we were bothering her for a cup of coffee. No air conditioning in lobby, cafe area! What's up with that! Room was okay but we had ants in the bathroom! Notified front desk, he accually said "that is a maintenance problem". No kidding! Seemed completely uninterested. And, 6 cars were broken into on one of the evenings we were there, our car was thankfully okay. We have a Courtyard hotel in our town that is a place where our family stays when visiting us, and it is much better than this. I believe you have a management issue. We, nor any of our family will never stay at this hotel again. For as expensive a night our room was, very poor accommodations.

Pool is a little small but enjoyable for the small kids.

My family of 4 stayed the night of Thanksgiving, just to get away from the rest of the family. The room was clean and neat (as expected) and the hotel staff was very friendly. There is a pool and a whirlpool, so remember to bring you swim gear, even in the middle of winter. the hotel is about 10 seconds off of Rt 9 on and very convenient to I-84 and Hartford.