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Best Western Premier Denver East

3 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1119 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Best Western Premier Denver East receives positive feedback for being family-friendly and offering a great pool. Many appreciate the modern and clean rooms, as well as the convenient location. While some mention cleanliness inconsistencies and issues with the handling of requests, the overall experience is considered positive by many families, particularly highlighting the enjoyable pool area and the helpful staff.

Guest highlights

The amazing pool is a big hit with kids.
The modern and clean rooms are comfortable and well-maintained.
The helpful and understanding staff provide excellent service.

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center.

Nearby attractions

In the entertainment district, Best Western Premier Denver East is in Montbello, a neighborhood in Denver with good airport proximity and shopping. 16th Street Mall and Union Station are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Denver Botanic Gardens. Check out an event or a game at Coors Field, and consider making time for Denver Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 am–10:00 am: usd 10 for adults and usd 10 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Premier Denver East
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

42%

4 star reviews

17%

3 star reviews

25%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Best Western Premier Denver East

Showing 1 - 10 of 12 reviews

Latest reviews (12)

M

Maria

18 May 2024 - 19 May 2024
reviewed on expedia

4 out of 5 stars

Love this property! When cleaning they need to work on places that people touch a lot because I had to clean around the toilet paper, roll the door frames where pants, touch and light switches etc. They were all very dirty and you could see handprints and those are the important things to keep clean. Everything else was very clean and the rooms are very nice. Weekends this place is fun, so if you're not into fun, you don't want to come here. If you're into quiet, go to a spa. Very family friendly and they have a new Cafe in there that is really good. Make sure you tip those workers well they work hard.
J

Jayleen

16 May 2024 - 17 May 2024
reviewed on hcom

5 out of 5 stars

The hotel was really nice. I have stayed there twice and the staff was/is wonderful! They were so helpful and so understanding. The only thing I did not like was that I did find bugs in the rooms we stayed…nothing we couldn’t kill right but I did have a red aunt crawling in my bed sheets and I had my little toddler with me sleeping thankfully it didn’t bite him but that was the only downfall other than that everything was great!
C

Carmen

24 Jul 2023 - 28 Jul 2023
reviewed on travelocity

4 out of 5 stars

Easy access to the interstate but very busy road. Great pool for the family.
R

Rebecca

20 Jun 2023 - 21 Jun 2023
reviewed on travelocity

5 out of 5 stars

We had a last minute booking here and we’re pleasantly surprised at how beautiful it was. We were going to go to the aquarium and the kids wanted to swim in the amazing pool instead. Highly recommend!
D

Darcy

19 Mar 2023 - 20 Mar 2023
reviewed on travelocity

3 out of 5 stars

Property might have been nice but I didn’t get a chance to figure out. Was going to be in town to pick up a family member from St.Luke’s. That fell through and I am 3.5 hrs away. Contacted the property through the Expedia app and was told if I cancelled I would forfeit what I had paid. So I am out $100.
A

Alisson

Invalid Date - 22 Dec 2022
reviewed on travelocity

5 out of 5 stars

A bunch of flights were cancelled and when I arrived there were at least 15 ppl on front of me. The frisky desk agent was amazing and so fast while making sure she was through each check in. Room was modern and clean and hotel is top notch. Why stay at a more expensive hotel when this is so modern and clean and overall a perfect hotel for business family or couples. Great hot breakfast too.
J

John

3 Aug 2022 - 6 Aug 2022
reviewed on hcom

5 out of 5 stars

We had a family emergency and the manager was more than accommodating and let us cancel the last day of our trip with a full refund. The room was fantastic and we really have no complaints. Great experience!
B

Brandi

1 Aug 2022 - 3 Aug 2022
reviewed on travelocity

3 out of 5 stars

Clean and friendly. The pool area was great for the kids. My only real complaint is that i called ahead to ask if they could put a freezer box of food in their walk in freezer for me, they said I could do that, but on arrival I was told NO. I had to go buy coolers to try to keep my foods frozen to send with my nieces to AK. I had 50 lbs of meat that didn't stay frozen, so I couldn't ship it. I wouldn't have tried if they had been honest about the freezer to begin with. Now we have spoiled meat AND are out the cost of the coolers.
K

Karen

9 Jul 2022 - 10 Jul 2022
reviewed on travelocity

5 out of 5 stars

Impressed with the room. Very updated and comfortable. Looked like the pool area was nice for families. I will definitely stay again. Great for the price
C

Carla

1 Jul 2022 - 3 Jul 2022
reviewed on travelocity

3 out of 5 stars

A year ago this was a nice hotel. Now it is kind of tired. They don’t clean the room or replace the towels because of COVID. The room smelled like foot cheese. A year ago they the cleaned and replaced towels. They don’t pick up the pool area- everything is just where guests drag it and kids swim with masks in the hot tub. I would find somewhere else. It was disappointing this time with a high price tag.
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