SpringHill Suites by Marriott Denver Anschutz Medical Campus

This hotel obviously is price gouging families with loved ones in the hospital due to its proximity to The Children’s Hospital and Anschutz Medical Campus. Staff was friendly. Room was clean on the surface until you really started looking (crumbs everywhere, especially where bed met floor). The biggest problem was the entire hotel smelled like sewage. For the entire 2 days we were there. They offer a continental breakfast but the stench made it unappetizing. And for whatever reason, there was no housekeeping. We left at 7 am for my son’s surgery and returned to sleep at 10 pm and no one had cleaned our room or even just replaced the towels, which is what we really needed.

For over 200 a night it was not worth it. The room was not clean well. Mirrors has marks on them. The breakfast was very limited for someonewith egg allergy. There's no blowdryers or lotions. You can hear everything in the halls and next rooms. I am very disappointed. There was a big gab in the door so i did not feel safe having my baby with me. I definitely do not recommend staying here

Amazingly nice and helpful staff. Great for families because rooms have a lot of space. Even the sofabed was comfy. Mediocre breakfast.

Hot water took a long time to come on, otherwise it was fine. The hotel staff is always friendly and the room and hotel are very clean. Breakfast was great. The frustrating thing about this hotel is that it is across from three medical facilities (VA, University Hospital and Children’s Hospital) and needs to be majorly improved for better accessibility for folks coming in for and recovery from surgeries. It should at least have the entire bottom floor dedicated to having wheelchair accessibility with roll in showers and definitely more accessible parking specifically for wheelchair vans with ramp spaces. The three rooms with roll-in showers are never available when we come with our disabled family member. And none of them are on the first floor. What would someone do in case of a fire? Things to think about and evaluate. When you remodel this hotel in the future, do better. Talk to occupational therapists and specialists and families that stay there and need this valued hotel. Thanks

This is the second time we stayed in this hotel due to having a family member in Denver Children’s Hospital. It is a convenient and comforting place to be near lived ones during difficult circumstances. The staff are friendly and warm, the rooms are soacious and clean, and the free breakfast i great.

The check in staff was very nice and friendly but the hotel room was not properly cleaned. We found almonds on the carpet next to the bed. The curtain and sofa had stains. There was even a stain in the bathroom floor. If you are traveling with children the bathroom doors don’t lock so that might be an issue. The hotel has easy access to the children’s hospital which is why we booked it but other than that I was not impressed.

I got charged for internet because "I opted into it." The hotel had free WiFi, and I have unlimited internet, so I wouldn't pay to use it. Additionally, we were only there to sleep and visit family, so I didn't use my phone much. I attempted to reach out and explain the situation, but the person who answered was extremely dismissive, indicating that it was something I chose and that nothing could be done. I even asked for the manager to call me, but it has been a month and no one has returned my call.

I like it was close to the children's hospital

The hotel is very clean, new and nice for my family of 4. Sometimes there was no hot water for the shower though. The shower had a lever to turn on the water, a knob to turn the temperature and a pull down on the tub spout to change from tub to shower. Many adjustments to the temperature wouldn't give us hot water. What did work was to completely turn off the water, wait a few seconds and try again.

Our room had 2 queen beds, couch/bed & 2 bathrooms(1toilet&sink/1shower&sonk), huge closet & plenty of room. Very comfy for our family of 4!