Home2 Suites by Hilton West Sacramento, CA

My wife and I enjoyed the amount of space and utilities for a toddler and one year old

To be honest, I liked everything!! except for the carpet. It was dirty, or I didn't understand what it was. Our shoes got dirty. And my socks. I mean, I usually took off my shoes. Therefore, I would recommend not to take off your shoes or just put on your slippers. But it was really great for us. and parking and a spacious room for my family of 4, the hotel staff are wonderful, the ability to put food in the refrigerator, the presence of a microwave. And the most important thing is the location of the hotel. Just a couple of minutes from the center. And it was also close to our Shriners hospital. Thanks to the hotel for the warm welcome. I would like to stay with you next time.

Restroom door is not convenient and some kids running around and playing soccer in the lobby.

The property was clean and in a great area. When checking the front desk staff was friendly. We had to fix the toilet paper holder as it was broken off the cabinet and just lying there. The shower floor was super slick when I got in, be careful. When we got back to the room later that evening, and went to get the sofa sleeper ready for our kids there was no linens. We had to call the front desk and request them. When making the reservation made sure I stated we had children staying with us. They wouldn’t bring them to the room so we had to get them from the front desk. Blanket had 2 huge stains and were horrible quality. Continental breakfast was OK. For the price it was just ok, paid for the location.

There were ants all over the kitchenette in the suite. Sadly, only toxic sprays were available in the property. Not children friendly. The blankets provided for the pull out couch had multiple stains. Even asking for a second set had stains. The breakfast selection was poor. Waffles were the only plus. No fresh fruits, perhaps due to ant within the property. The decaf coffee was also cold. Only plus on this property was friendly staff.

This is our favorite location when visiting family

This was our first time in a Home2 residence and I’ll be looking to stay at this hotel in the future. The kitchen area has all the essentials that you’d hope for in any other hotel— a mid-sized refrigerator, a microwave, a small sink, dishes, pots, and even a dishwasher. We didn’t use any of it, but honestly it’s be great for families with little kids. I remember many hotel stays with my kids when I’d hope there would be a microwave to heat up Spagghetios. The TV had plenty of channels, although the quality of the tv was not stellar, and the black out shades were incredible. It was so dark in our room I hadn’t realized it was light out already in the morning. For the price, Home2 has won me over. It offers what every hotel should offer to its guests.

Great hotel for families! Hotel was clean and breakfast was wonderful! Highly recommend

My stay was interrupted by mother nature, horrible winter storm which is not the hotels fault, but the way it was handled was horrible. I booked a 2 night stay the first night we were there power was knocked out by the storm, miserable night with kids running back and forth on the floor above is. In the morning they could not provide us with any direction as to how they were going to handle the situation, no heat or hot water, sleeping in my car would of been a better option. Around 5 pm on our 2nd day they said they could possibly send us to their sister hotel down the way, not they weren't sure if we would have to pay again. They also were supposed to email me once power was restored to advise on my refund, instead they just charged my credit for parking. We cut our anniversary trip short and came home. Staff inside was friendly, but they should of been given better direction on handling the situation and absolutely should not have charged us to go stay at their sister hotel.

I booked the hotel for accommodations during a family event. Upon entering our room my husband’s first impression was it was less than impressive. True it is not fancy, but Yes it was comfortable, clean and the total accommodations were extra with full fridge, microwave, sink, dish ware and even a dishwasher. On our 2nd day there our grand daughter and great grand joined us and the Comfortable pull our Sofa was an extra plus. The staff was friendly, gracious and provided clean sealed extra bedding. Breakfast was included during the stay .. weekends included fresh omelets, breakfast sandwiches, hot and cold cereals, breads, fruits, yogurts, milk and fresh coffee.