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Matthew
8 Jun 2024 - 9 Jun 2024
reviewed on hcom
5 out of 5 stars
We were in town for a family event but the time spent at the hotel was relaxing and we will definitely be back this summer for a little get away from Sacramento.
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Marie
23 Mar 2024 - 24 Mar 2024
reviewed on expedia
5 out of 5 stars
Great hotel overall. Bar was kind of awkwardly placed in the lobby with limited seating options, and maybe people drinking is not the first thing you want to see when you check in at 1 pm with kids. But other than that there's nothing even bordering on negative to say about this place; it's clean, friendly, good food, top notch.
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Nhia Kie
1 Mar 2024 - 3 Mar 2024
reviewed on hcom
5 out of 5 stars
The staff was kind, inviting and so accommodating as a pumping mom of a baby. Will definitely stay here again and again!
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Elizabeth
24 Feb 2024 - 25 Feb 2024
reviewed on hcom
2 out of 5 stars
We had probably the worst room ever and the worst night of sleep. Rm 171 right next to the stairwell where kids and adults ran up and down making so much noise. Not to mention people smoking cigarettes in the stairwell. Let’s also not forget how the stairwell is also used for people to get into the building if they don’t want to go to the main entrance into the building. So at 2:20am all the people coming back from the bars made so much noise and laughed so loud. What was supposed to be a wonderful night in town ended up with the worst sleep on my life. I feel like the hotel should have told us Rm 171 was the worst and that we would hear so much noise from the stairwell.
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deborah
22 Feb 2024 - 24 Feb 2024
reviewed on hcom
4 out of 5 stars
Nice hotel, grounds and exceptionally nice staff, especially the valets who have needed to help me as I have recently broken ankle. Unfortunately, the fees at this hotel are simply exorbitant beyond any I’ve seen at any of the major hotel chains across the country in the past three months, $30.00/ day destination fee, and 19% service fee on food purchased in the restaurant with taxes and tip on top of that I can’t even comprehend what it’s for Then a $30.00/day parking fee even for me, a 100% disabled veteran increased by $10/day as I gratefully tips the wonderful valets you have to give me so much help given as I rely on a walker for now please check the website and menu to confirm these fees but I paid over $100 in fees alone just for a three day stay and I have not encountered that at any other hotels or large hotel chains across the country in the past three months. It’s a very nice hotel, especially if you have children but for anyone a bit free conscious, you may want to consider another alternative.
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Barbara
17 Sept 2023 - 18 Sept 2023
reviewed on orbitz
5 out of 5 stars
This is the second time my family and I have stayed at this hotel and we have been very pleased both times. It felt like a resort and the staff were so accommodating and helpful we will definitely be back.
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Branden R
17 Jul 2023 - 22 Jul 2023
reviewed on orbitz
5 out of 5 stars
A great, family friendly place to stay! Centrally located, great pool, excellent staff!
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Marquetta
Invalid Date - Invalid Date
reviewed on orbitz
5 out of 5 stars
The entire team are amazing and I will return to the beautiful Hyatt family next year on a lovely road trip to Santa Rosa. I love the location and the beautiful people😀 They made my stay so comfortable. Thank you to infinity and back❤️❤️❤️
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Lynnette
6 Dec 2017 - 9 Dec 2017
reviewed on expedia
5 out of 5 stars
This was a beautiful hotel on the inside. I can not wait to see what it looks like on the outside after renovations. Will for sure stay here again when I’m in town which is quite often. Loves the beautiful Christmas tree in the lobby. The room was big enough for my family. Overall not on complaint. The staff was amazing.
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Jim
26 Nov 2017 - 28 Nov 2017
reviewed on expedia
5 out of 5 stars
We went to Grandchild wedding so we didn't do anything else but it was nice and quiet .