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Best Western Garden Inn

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (16)

About the hotel

An outdoor pool, a restaurant, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.

Nearby attractions

Located in Santa Rosa, Best Western Garden Inn is in the city center. Sonoma County Fairgrounds and Bennett Valley Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Redwood Empire Ice Arena and Scandia Family Fun Center. Sonoma County Wildlife Rescue and Wild Flour Organic Gardens are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator

Wifi

Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 6:30 am–11 am: usd 3-7 per person

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single level property)
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

Outdoor pool

Outdoor

Garden
Terrace

Conveniences

Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Metropolitan Oakland International Airport
89 km from this hotel
San Francisco International Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Garden Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

44%

4 star reviews

38%

3 star reviews

6%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Best Western Garden Inn

Showing 1 - 10 of 16 reviews

Latest reviews (16)

A

Abhishek

4 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Very good experience. We had a family suite, with two connected rooms and 3 beds (1 king, 2 queen) - it was very comfortable and the mattress quality was very good. AC was working really well on the hot day we were there. The only thing I would have asked for would probably be that the family suite should have 2 bathrooms, or at least 1.5 bathrooms. Having 6 people in the suite with only one bathroom could have become a bottleneck but we were able to manage it well. Everything else was really good!
S

Steven

28 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

We are a family of five adults and it is unusual to find a room with enough beds. This had a king and a room in the room with two queens. It was perfect. The room was clean and in great condition. Beds were comfortable (except for small pillows), and the property was quiet. Close proximity to coffee and food! They also accommodated a change in our reservation without difficulty.
T

Tracy

8 Sept 2023 - 10 Sept 2023
reviewed on hcom

5 out of 5 stars

Second time we have stayed here with the family. We come up for tournaments for my kids and won't stay anywhere else! A staff is friendly, rooms were clean, love the onsite cafe! Wonderful place!
D

Deirdre

15 Jul 2023 - 16 Jul 2023
reviewed on expedia

4 out of 5 stars

The property itself was not bad. We were lucky to have a room toward the back so it was quiet. There were mature trees and a pool with hot tub which we didn't use but it seemed popular for the families with kids. The rooms were clean but strangely crawling with little ants all over. The cafe on the property had a limited menu but the food was good. The area around the hotel was filled with wandering homeless and a lot of traffic. The hotel staff that greeted us for check in was having a bad day and let us know all about it. All in all I would stay again if I happened to be in the area.
Y

Yuliya

14 Jul 2023 - 15 Jul 2023
reviewed on hcom

5 out of 5 stars

This hotel is a little gem for sure. Super clean, super organized, sooo peaceful. Room was big and well maintained. The garden, the little fountains give such relaxing vibe and little patio where you can hag out and enjoy some sun or watch kids at the pool were amazing. We loved everything about this hotel. Staff is amazing, super friendly and attentive. Thank You so much for giving our family such positive experience.
M

Michael

2 Jul 2023 - 4 Jul 2023
reviewed on expedia

4 out of 5 stars

I loved that all of the rooms are on ground level. They also have parking spot right infront of your room door. The sliding door was convenient for watching my teenage kids in the pool. What we didnt like was that there was only one person working the front desk and there were four people in line ahead of me when I arrived at 4pm. Also, just fyi, the hot tub/jacuzzi is in a separate gated area than the pool...about 100 ft away. But it was a nice size and a good temp. The maid made our beds in the morning while we were at the beach, so that was nice. Comfy beds, but Very small tv in 2nd bedroom of family suite. All in all, we'd go again without hesitation.
C

Corey

16 May 2023 - 22 May 2023
reviewed on travelocity

1 out of 5 stars

The pictures from expedia and what we saw in person were completely different. Feel very deceived. Dirty, rooms smelled like mildew, pool was unsanitary (floating bread in pool), lobby smelled of cigarette smoke. Not acceptable for young children Area was not up to a family friendly standard. I will NEVER book through expedia or with this hotel again
H

Howard

13 May 2023 - 15 May 2023
reviewed on hcom

4 out of 5 stars

We were so pleased to find a single room that could accommodate our family including grandma age 100. Space to move around, table and chairs, sofa bed, bar sink fridge and microwave. So much nicer for us than two rooms. Thanks.
Y

Yujing

7 May 2023 - 8 May 2023
reviewed on travelocity

4 out of 5 stars

Convenient for family
L

Lynn

30 Jan 2023 - 31 Jan 2023
reviewed on hcom

3 out of 5 stars

Neighbors were loud all night, banging things, baby crying and dog barking
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